R420 PSU RYMG6 Firmware Update

Question

I have an R420 that has redundant RYMG6 PSU installed. One is at version '07.15.7E' and the other is at version '05.07.0D'. I downloaded the 32-bit DUP 'Power_Firmware_JWTNW_WN32_07.15.7E_A01.EXE' from this link. http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=JWTNW It gives the message: 'Job Failed' when it is uploaded. I also tried the 'Power_Firmware_KCGDJ_WN32_07.15.7F.EXE' version from this link: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=KCGDJ It gives the message: 'Job Failed' when it is uploaded.   I then pulled the PSU from the system and rebooted. I got the same 'Job Failed' message when uploading.   Are these the correct files to update the PSU from the idrac? Where can I download a working firmware for the PSU for the idrac update? What is the proper update procedure for this hardware/firmware combo?

jac75 · Answer

I was looking in the idrac lifecycle log and noticed the following detail on the "Job Failed" status message.

RED004: Job failed.
2018-03-19T11:51:37-0700
Log Sequence Number: 30906
Detailed Description:
The Job failed to execute due to an unknown error.
Recommended Action:
Check the uniform resource identifier (URI), target path and make sure the repository server is available.

Systems Management General

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