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RACADM commands not supported
Hello,
we have a server R420 with iDrac7 Enterprise.
When we tried execute racadm commands we getting this message:
The current version of Integrated Dell Remote Access Controller (iDRAC)
that do not support the execution of RACADM commands.
Contact Dell customer service to upgrade to iDRAC Express or iDRAC Enterprise
The installed version of RACADM client executable that do not match the
generation of the server.
RACADM version 7.3.2
Firmware Version 1.51.51 (Build 01)
Please advice how to fix this?
elasto
3 Posts
1
April 20th, 2014 07:00
Hello Bart,
manually installing package "srvadmin-idracadm7" resolve my problem.
DELL-Daniel My
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January 19th, 2014 10:00
Hello elasto
Run these two commands and let me know if they work:
racadm
racadm getsysinfo
If they both work then let me know what commands are returning the errors. Also, where did you install the 7.3.2 toolset from? I don't see it available on the download page for the R420. Did you install it from SMTD 7.3.2?
Thanks
elasto
3 Posts
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January 19th, 2014 13:00
Hello Daniel
# racadm
NOTE:
The current version of Integrated Dell Remote Access Controller (iDRAC)
that do not support the execution of RACADM commands.
Contact Dell customer service to upgrade to iDRAC Express or iDRAC Enterprise
The installed version of RACADM client executable that do not match the
generation of the server.
===============================================================================
RACADM version 7.3.2
Copyright (c) 2003-2013 Dell, Inc.
All Rights Reserved
===============================================================================
Any other racadm command displays note:
# racadm getsysinfo
NOTE:
The current version of Integrated Dell Remote Access Controller (iDRAC)
that do not support the execution of RACADM commands.
Contact Dell customer service to upgrade to iDRAC Express or iDRAC Enterprise
The installed version of RACADM client executable that do not match the
generation of the server.
Toolset was installed from Dell repository: http://linux.dell.com/repo/hardware/latest/bootstrap.cgi
with command: yum install srvadmin-all
Thanks
DELL-Daniel My
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January 22nd, 2014 09:00
They appear to have a newer version than what we have available on the download site. Before we start uninstalling double check to make sure your DRAC license is properly installed. If you can view OMSA then check the DRAC license section to see what it is authorized for. If OMSA is not working at all then boot into the lifecycle controller and check the DRAC license section.
If the DRAC is properly licensed then uninstall that version and install this one:
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/poweredge-r420?driverId=JXVHW
Thanks
bheinsius
3 Posts
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April 20th, 2014 07:00
i have the same problem but with dell poweredge r620.
racadm gives:
===============================================================================
RACADM version 7.4.0
Copyright (c) 2003-2013 Dell, Inc.
All Rights Reserved
===============================================================================
does the same advice (install version 7.3,A00) apply to my combination of server/racadm version?
- Bart
bheinsius
3 Posts
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April 20th, 2014 08:00
thanks Elasto, that solved it for me too.
Boogie_Wonderla
1 Message
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November 16th, 2015 14:00
how do you install a package as a VERY beginner admin. please help
DELL-Shine K
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November 16th, 2015 20:00
You can refer below wiki to get more details on racadm software and installation
http://en.community.dell.com/techcenter/systems-management/w/wiki/3205.racadm-command-line-interface-for-drac