Upgrading linux R630 firmware

Question

Hi, I've recently got a PowerEdge R630 with the following firmware:   BIOS version: 2.12.1Firmware version: 2.20.20.20Lifecycle controller version 2.20.20.20 I wanted to update to the latest firmware available but I'm yet to find a viable path. So far every method I've tried run into road blocks:- trying to download the latest firmware from Dell via LCC: fails as the current version of LLC does not support HTTPS- trying a local  upload of the SUU 1.16.10 ISO image via iDRAC fails with error 'RED007: Unable to verify Update Package signature.'- trying to upload the firmware from within the OS with the suu utility fails as java complains about not finding the cursor and the 'failed to load system cursor' - NB I have no java installed so it uses the java version that comes with the image- trying via LLC: well here I could not find any option in this version of iDRAC to map the ISO image via USBThe main reasons I would like to update are:- keep up to date with security patches for all firmware- ability to use HBA - with the current firmware native disks are not recognised- ability to use the iDRAC service module- ability to use the virtual console Thanks in advance!

DELL-Shine K · Accepted Answer

Can you clear browser cache and check the behavior? For Virtual Console can you try with HTML5 plugin?

DELL-Shine K · Answer

You can try updating all FW using Platform Specific Bootable ISO which is available in below link. This is a bootable ISO image which can update all server FW and BIOS

<ADMIN NOTE: Broken link has been removed from this post by Dell>

You can also refer below link for various methods available for FW update

https://www.dell.com/support/kbdoc/en-us/000128194/updating-firmware-and-drivers-on-dell-emc-poweredge-servers

maurone · Answer

Thank you for your suggestions.

I've had a chance to try the USB bootable drive approach - but the bios fails to boot from it.
I can tell the ISO image is copied correctly because I can see the drive is renamed 'CDROM'.

I will try and follow the other methods and see how far I get.

DELL-Shine K · Answer

You can mount the ISO using iDRAC Virtual Media and try to boot to it.

maurone · Answer

Super thank you.

So this proved a little tricky. I could not mount the ISO because of Java permissions issues not allowing me to launch the Virtual Console. However, I ended up using an old Windows machine laying around and could then launch the Virtual Console, mount the ISO and update the firmware.
With the new firmware I could then use the LifeCycle Controller to connect to Dell via https and again update the firmware to the latest version (for iDRAC it's now v2.83.83.83).

So far so good. Except that now parts of the iDRAC web interface that were working before any update (such as the Summary page and the Virtual Console) are showing me the spinning wheel running forever. This happens both on the old Windows machine and a mac I'm using.
The other pages of the iDRAC web interface seem to work just fine, or as well as before. So for example I can see the inventory page and the Virtual Console setting page. From there I can launch the Virtual Console which starts the java app only to then hang forever while 'it's connecting'.

Am I missing something? Do I need to install anything else to be able to use the Virtual Console working again?

Thanks again.

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