Browse Community
Help
Log In
Responses(20)
Solutions(0)
DELL-Charles R
Moderator
•
4.7K Posts
0
November 24th, 2020 08:00
Hello arcolino,
I'm sorry to see the virtual console does not connect properly.
First thing to check is the DRAC firmware up to date?
Try a different browser, clear browser cache: IE, Chrome, FireFox
I would also recommend trying the HTML5 plugin and check results. This one works most times I see it.
I see a thread has possible solution for you : https://www.dell.com/community/PowerEdge-Hardware-General/R730-iDRAC-8-Java-Error-Network-Connection-has-been-dropped/td-p/6121815
Other things to check:
Possible Solutions:
*The issue can occur when the port 5900 is blocked by the firewall. 5900 needs to be open for Virtual Console connection.
*Reset idrac from gui, quick launch tasks.
*If the switch is set to 100/Full and the IDRAC network settings is set to AUTO negotiate, set the IDRAC nic to 100/Full.
*Dell iDRAC "Failed to Connect" Java error fix : https://www.youtube.com/watch?v=Xb2TBK0-Gwk
*How to fix Java for iDRAC6 virtual console : https://www.youtube.com/watch?v=drhSo9Xl9M0
Please let me know how it goes and if you still have issues please let me know the Server model and iDRAC firmware you have.
arcolino
1 Rookie
11 Posts
November 24th, 2020 10:00
hello I'm running idrac ver Version 4.22.00.53(Build 03)
and java ver 8u261,
I get a login errorthe viewer has terminated
I saw post to downgrade java which I did
to the jre 8 update 162
still getting
the viewer has terminated
reason the network connection has been dropped.
anyone know exactly which java works to not get this error? please help!
DELL-Marco B
4K Posts
November 25th, 2020 00:00
Hello,
please can you try with jre-8u161 or jre-8u162?
And perform also a iDRAC reset with this procedure
https://dell.to/3nQYtM3
Please let us know if it helps.
Thanks
Marco
widmansg
1 Message
June 10th, 2022 08:00
I use Java 7u21 for iDRAC 7 on windows server 2019. however java 6u14 and 8u333 failed on me. you can download here
https://www.oracle.com/java/technologies/javase/javase7-archive-downloads.html
installing new iDRAC version is not option for me as my service tag is expire
Siddharth_Bhadauriya
1
August 2nd, 2022 03:00
You can also go ahead and go in virtual console settings. Set the script to HTML5. refresh IDRAC and issue resolved.
Dell Support Resources
View All
Top
DELL-Charles R
Moderator
•
4.7K Posts
0
November 24th, 2020 08:00
Hello arcolino,
I'm sorry to see the virtual console does not connect properly.
First thing to check is the DRAC firmware up to date?
Try a different browser, clear browser cache: IE, Chrome, FireFox
I would also recommend trying the HTML5 plugin and check results. This one works most times I see it.
I see a thread has possible solution for you : https://www.dell.com/community/PowerEdge-Hardware-General/R730-iDRAC-8-Java-Error-Network-Connection-has-been-dropped/td-p/6121815
Other things to check:
Possible Solutions:
*The issue can occur when the port 5900 is blocked by the firewall. 5900 needs to be open for Virtual Console connection.
*Reset idrac from gui, quick launch tasks.
*If the switch is set to 100/Full and the IDRAC network settings is set to AUTO negotiate, set the IDRAC nic to 100/Full.
*Dell iDRAC "Failed to Connect" Java error fix : https://www.youtube.com/watch?v=Xb2TBK0-Gwk
*How to fix Java for iDRAC6 virtual console : https://www.youtube.com/watch?v=drhSo9Xl9M0
Please let me know how it goes and if you still have issues please let me know the Server model and iDRAC firmware you have.
arcolino
1 Rookie
•
11 Posts
0
November 24th, 2020 10:00
hello I'm running idrac ver Version 4.22.00.53(Build 03)
and java ver 8u261,
I get a login error
the viewer has terminated
I saw post to downgrade java which I did
to the jre 8 update 162
still getting
the viewer has terminated
reason the network connection has been dropped.
anyone know exactly which java works to not get this error? please help!
DELL-Marco B
Moderator
•
4K Posts
0
November 25th, 2020 00:00
Hello,
please can you try with jre-8u161 or jre-8u162?
And perform also a iDRAC reset with this procedure
https://dell.to/3nQYtM3
Please let us know if it helps.
Thanks
Marco
widmansg
1 Message
0
June 10th, 2022 08:00
I use Java 7u21 for iDRAC 7 on windows server 2019. however java 6u14 and 8u333 failed on me. you can download here
https://www.oracle.com/java/technologies/javase/javase7-archive-downloads.html
installing new iDRAC version is not option for me as my service tag is expire
Siddharth_Bhadauriya
1 Rookie
•
1 Message
1
August 2nd, 2022 03:00
You can also go ahead and go in virtual console settings. Set the script to HTML5. refresh IDRAC and issue resolved.