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12163

January 18th, 2006 20:00

What do the device icons mean?

I'm looking in the Devices list and about half my workstations have yellow triangles with exclamation (!) characters in them. Where is the documentation for what the icons mean? It's not included with in the Help menu and I've googled around.

I did find one site that described the symbol as "System has a warning condition" - but that doesn't tell you anything.

Cheers.

February 6th, 2006 20:00

Workstations.

626 Posts

February 6th, 2006 20:00

Does the icon appear for a server or for a workstation?

56 Posts

February 16th, 2006 14:00

Could this be the dreaded Chassis Intrusion?

February 16th, 2006 17:00

Oh really, quite possibly... how can you tell? A yellow icon with an exclamation mark could mean any number of things. It's poor to find no documentation on this.

February 16th, 2006 17:00

Oh, would that prevent the workstation from further use? (i.e., proceeding to boot into Windows). Because we've had no complaints and our users are pretty fast at telling us that there are problems ;) So if that's the case (excuse the pun), I don't think that's the problem...

56 Posts

February 16th, 2006 17:00

Well in my extremely limited use of this product so far, I did find that systems showing up with a yellow triangle, when visited, showed that there was a chassis intrusion warning that needed clearing.

It's just something to try....who knows, I may even be right ;-)

56 Posts

February 16th, 2006 18:00

No, no. You're overthinking this....

If you ever opened up any Dell case to install memory, etc. you'll see that when you restart you may get a warning message (although now there is a BIOS setting to Enabled, Silent which won't generate the message)

Go into the BIOS in one of you "yellow triangle" systems and under the Security page, check for Chassis intrusion. It may say something to the effect of "Active" or "Detected".

You can either set the warning to Acknowledged or completely turn off the warning all together.

Then check again in IT Assistant and see if the triangle goes away and turns to the green check mark.

626 Posts

February 16th, 2006 18:00

Yep.  And to get ITA to show the difference, you'll need to execute a Status Update for that workstation that you reset it on.  I think that the default status update is once per day.  I might be wrong about that though.
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