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4 Posts

December 27th, 2015 17:00

Hi Daniel,

Thank you for the quick reply. After my post, I fiddled with it some more and seem to be getting the "System Inventory" screen to populate now. However, there is still no PERC information and the only temperature reading I get is from the motherboard. I'm not familiar with this particular version of the DRAC, is this all I get, or is something still amiss? If so, I'll likely go about the factory reset.

Thank you for your help

10 Elder

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6.2K Posts

December 27th, 2015 17:00

Hello

If you recently used the LCC to install an OS then it will create a RAM drive called OEMDRV to preload the drivers. While that RAM drive is present CSIOR will not take place. The drive is automatically removed after 18 hours or if power is lost to the memory causing the drive to be wiped. You can read more about it in the LCC FW release notes:

https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=0WFGM

Shut down the server, disconnect the power cables for about one minute to drain flea power, reconnect power and wait about 5 minutes. After 5 minutes turn the system on and let it boot all the way up. Do not enter the LCC, iDRAC or system BIOS. The LCC loads after iDRAC initialization and if you interrupt the process by entering the LCC or iDRAC it will not fully load. Wait a couple of minutes after the system completes boot and then check the inventory.

If the system still fails to complete inventory then perform a factory reset of the iDRAC/LCC. You can read more about what data will be lost during a factory wipe in the LCC manual. Be sure to back up anything you don't want to lose

https://www.dell.com/support/home/us/en/19/product-support/product/dell-lifecycle-cntrler-2-rel-v1.4.0/manuals

Thanks

10 Elder

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6.2K Posts

December 30th, 2015 09:00

However, there is still no PERC information and the only temperature reading I get is from the motherboard. I'm not familiar with this particular version of the DRAC, is this all I get, or is something still amiss? If so, I'll likely go about the factory reset.

It sounds like it is working. Storage monitoring and management from within the iDRAC/LCC was first introduced in 12th generation servers(iDRAC7). OpenManage or similar utilities from within the OS were required to manage and monitor storage in previous generation iDRACs.

Thanks

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