iDRAC7/8 Virtual Media / Create Image fails

Question

Hello, when trying to create a virtual media image from the java virtual console, the process fails. Environment: Browser: Firefox ESR 52.9.0 (64-bit)Java: java version '1.8.0_65'  rpm: jre1.8.0_65-1.8.0_65-fcs.x86_64OS: Fedora 35iDRAC FW: v2.81.81.81 on Dell R630 or R520 How to create the problem: I start the Java virtual Console from the iDRACs web page. Virtual Media / Create Image ... a box pops up: Create a New Image File From a Source Folder Source Folder: /home/buschman/wk/dell-tools/megactl Image File Name: /home/buschman/tmp/megactl.img Create Image result is an error box: Create Image FailedAn error occurred while creating the image [ok] The java console has the following message: com.avocent.b.b.b: Create Image Failed.An error occurred while creating the imageat com.avocent.app.l.b.p.run(Unknown Source)at java.lang.Thread.run(Unknown Source)com.avocent.b.b.b: Create Image Failed.An error occurred while creating the imageat com.avocent.app.l.b.p.run(Unknown Source)at java.lang.Thread.run(Unknown Source)com.avocent.b.b.b: Create Image Failed.An error occurred while creating the imageat com.avocent.app.l.b.p.run(Unknown Source)at java.lang.Thread.run(Unknown Source) What I noticed is that in the selection box the directories could be selected, but the box for the file names was greyed out. Alternatively, if I try to create the virtual media image from a directory with only subdirectories: I start the Java virtual Console from the iDRACs web page. Virtual Media / Create Image ... a box pops up: Create a New Image File From a Source Folder Source Folder: /home/buschman/wk/dell-tools Image File Name: /home/buschman/tmp/dell-tools.img Create Image I get an image file, which I can mount: # mount -o loop ~buschman/tmp/dell-tools.img /mnt# ls -l /mnttotal 4drwxr-xr-x 2 root root 4096 Feb 25 2022 dell-tools# ls -l /mnt/dell-tools/total 0 But as noted, the directory is empty What I wanted in the image is the content of the following directory: ls -l /home/buschman/wk/dell-tools/megactltotal 300-rw-r--r-- 1 buschman buschman 198 Aug 22 2007 AUTHOR-rw-r--r-- 1 buschman buschman 18275 Aug 22 2007 COPYING-rw-r--r-- 1 buschman buschman 9717 Aug 22 2007 README-rwxr-xr-x 1 buschman buschman 111079 Aug 23 2007 megactl-rwxr-xr-x 1 buschman buschman 1251 Aug 22 2007 megarpt-rwxr-xr-x 1 buschman buschman 110107 Aug 23 2007 megasasctl-rwxr-xr-x 1 buschman buschman 1280 Aug 22 2007 megasasrpt-rwxr-xr-x 1 buschman buschman 34702 Aug 23 2007 megatrace RegardsAndreas p.s. I can try the same with the html5 Version of the iDRAC virtual console      [I tried, and I can not find the button to create a virtual media in the html5 Interface.]p.s. I can hopefully look up a newer server who still is under support next week. I ran into 'virtual floppy images' today, and thought to try them out.

DELL-Chris H · Answer

Atacama2022,

Start with verifying the steps you are following are as outlined here, which are specific to the iDracs.

I would then read the posting here, which is describing the same issue and may help.

Let me know how it goes.

atacama2022 · Answer

Hello Chris,

ch> Start with verifying the steps you are following are as outlined here, which are
ch> specific to the iDracs.

Neither the German nor the English Version of Article 000124001 was helpful to me.

I have used iDRAC's virtual CD quite often (see https://www.dell.com/community/Systems-Management-General/what-is-the-point-of-iDRAC-s-virtual-floppy/m-p/8155324#M31862).
And it is very helpful for .ISOs .

ch> I would then read the posting here, which is describing the same issue and may help.

I have read that article before, and it was not very helpful to me. I already did that.

Regards
Andreas

atacama2022 · Answer

Hello,

if I use an iDRAC9 from an Ubuntu Laptop the problem goes away:

Environment:

Browser: Firefox 97.0 (64-bit)
WebStart: IcedTea Web Start icedtea-web 1.8 (1.8)
Java: openjdk version "1.8.0_312"
OpenJDK Runtime Environment (build 1.8.0_312-8u312-b07-0ubuntu1~20.04-b07)
OpenJDK 64-Bit Server VM (build 25.312-b07, mixed mode)
OS: Ubuntu v20.04.1
iDRAC FW: v3.30.30.30 on R440

When I used the previous Environment with this iDRAC, I had the same problem as above.

I now have an image file:

# mount -o loop ~buschman/tmp/dell-tools.img /mnt
# ls -l /mnt
total 4
drwxr-xr-x 4 root root 4096 Dec 16 2013 dell-tools
# ls -l /mnt/dell-tools/
total 8
drwxr-xr-x 2 root root 4096 Dec 16 2013 megacli
drwxr-xr-x 2 root root 4096 Aug 24 2007 megactl
# ls -l /mnt/dell-tools/megactl/
total 300
-rwxr-xr-x 1 root root 198 Aug 22 2007 AUTHOR
-rwxr-xr-x 1 root root 18275 Aug 22 2007 COPYING
-rwxr-xr-x 1 root root 9717 Aug 22 2007 README
-rwxr-xr-x 1 root root 111079 Aug 24 2007 megactl
-rwxr-xr-x 1 root root 1251 Aug 22 2007 megarpt
-rwxr-xr-x 1 root root 110107 Aug 24 2007 megasasctl
-rwxr-xr-x 1 root root 1280 Aug 22 2007 megasasrpt
-rwxr-xr-x 1 root root 34702 Aug 24 2007 megatrace
# ls -l /mnt/dell-tools/megacli/
total 5600
-rwxr-xr-x 1 root root 2469692 Dec 16 2013 MegaCli
-rwxr-xr-x 1 root root 2720320 Dec 16 2013 MegaCli64
-rwxr-xr-x 1 root root 540512 Dec 16 2013 libstorelibir-2.so.14.07-0

I will try this image file on a test server.

Weird
Andreas

Systems Management General

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