Good morning,

In order to begin, could you provide the troubleshooting steps that have already been taken?

Thank you for your reply & sorry for this delay in answering to your reply due to the email went in the Junkbox.

So far I have nothing done in the trouble shooting it as it has suddenly stopped login in from the external IP as mentioned in the above chat. kindly suggest the steps to try trouble shoot.

Thanks.

Hi again, I hope it may help your connectivity issue. Have a good one!

Hello,

There could be many reasons for the connection problem you are experiencing. I think it will help to identify the problem by reviewing the article here.

"How to solve iDRAC6, iDRAC7, and iDRAC8 connectivity and configuration issues?" https://dell.to/3qwUYND;

Dear Erman Ozkurt,

Thanks for the quick response, I appreciate.

Would soon check on the provided link for the article.