invcol causes Segmentation fault (core dumped)

Question

I am installing OM 7.3.0.1 on SELS 11 sp3 64 bit servers.  Install goes fine and everything starts fine until I install the collection manager, srvadmin-cm-7.3.0-350.  After I install cm and try to start I get a segmentation fault and core dump.  After some troubleshooting I discovered that /opt/dell/srvadm/sbin/invcol is the culprit. From the log file:  invcol[6608]: segfault at 0 ip 00000000f726f44d sp 00000000ffe848b8 error 4 in libc-2.11.3.so[f71f7000 +167000]I've installed OM on several SELS 11 sp2 64 bit with no issues.  OM starts up and runs just fine.  It appears to me as if there is a slight difference in the glibc-32bit library's, but I don't know what.  SELS 11 sp2 has glibc-32bit-2.11.3-17.31.1 and SELS 11 sp3 has glibc-32bit-2.11.3-17.54.1.   Any suggestions? Thanks. Daryl

Daryl Rose · Answer

Anyone have any thoughts or suggestions on this issue? Thanks. Daryl

N.F.S. · Answer

Hello Daryl,

i have the same problems on sles11 sp3 64bit. I have not found a solution, tried all the stuff with compat-libs etc. What i have found is the following statement from dell.

http://ftp.dell.com/manuals/Common/dell-opnmang-sw-v7.3_User%27s%20Guide4_en-us.pdf

A description of this technical issue would have been fine.

I have tried omsa 7.2, same problem. I was not able to find a solution for this.

Lars

Daryl Rose · Answer

Thank you Lars, I appreciate the reply.  Hopefully Dell will figure out what the issue is and release a fix. Daryl

Nikhil M1 · Answer

Thank You Lars, Daryl  for posting the issue here. This issue is fixed in OM 7.4.0 and please download OM 7.4.0 from support.dell.com Thank you Nikhil

Daryl Rose · Answer

Nikhil, Thank you for this information.   I'll download the new version and get my servers updated. Daryl

kdisealb · Answer

Is there a solution for this?

Systems Management General

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