4 Operator

 • 

3K Posts

February 8th, 2021 05:00

Are you trying with downloads.dell.com. Can you share the settings mentioned on the update page in lifecycle controller. If you are trying with downloads.dell.com, can you try only with https and share name as downloads.dell.com and keep all other fields as blank

1 Rookie

 • 

12 Posts

February 10th, 2021 00:00

1.png

2.png

3.png

4.png

 Hope this helps.

 

11 Posts

February 10th, 2021 00:00

I have exactly the same problem. Screenshots are identical with exactly this error. Setting up a new R340.

4 Operator

 • 

3K Posts

February 10th, 2021 01:00

4 Operator

 • 

3K Posts

February 10th, 2021 01:00

Can you try doing update of server component using iDRAC and check the behavior. Sometime we observed firewall on the network blocking update from downloads.dell.com. Can you also verify from another machine on same network whether you able to download below file.

https://downloads.dell.com/Catalog/Catalog.xml.gz 

11 Posts

February 10th, 2021 01:00

Yes, I can download that file just fine over the network.

The Dell repositories are definitely reachable. If I rollback the firmware to 4.32.10.00 the problem disappears and everything is just fine. It's only after updating to 4.40.00.00 that I get the swc0066 error.

What do you mean "try doing update of server component using iDRAC"? How exactly do I do that? I'm just using the "update firmware" feature in the LCC. I'm new to Dell so I need a little bit more help here. Thanks.

11 Posts

February 10th, 2021 02:00

i Shine, thanks for the link.

Following those instructions I don't get any error. After clicking "Check for update" I get the following 2 options:

2021-02-10-11-08-38-iDRAC-9VW9TB3 - iDRAC9 - Maintenance.jpg

 

As they are both optional, I haven't installed them.

But I still get the same error when trying to update via the LCC directly on the server.

11 Posts

February 10th, 2021 02:00

Looks like my account has been ublocked. Thanks. My posts are appearing again.

11 Posts

February 10th, 2021 02:00

Hi Shine.

I'm trying to reply to your post but every reply I post is being marked as Spam!

How can I gert some support here?

1 Rookie

 • 

12 Posts

February 12th, 2021 01:00

i have booted the server to a ubuntu live cd, and checked that i have got the same ip and i'm able to download the catalog file.

February 12th, 2021 04:00

Hello thanks for your feedback. Marco

1 Rookie

 • 

12 Posts

February 14th, 2021 02:00

just tried again searching for updates from the lifecycle controller, and it still doesn't work, i think i'll try downgrading the Idrac a bit later.

1 Rookie

 • 

12 Posts

February 14th, 2021 08:00

ok, so i downgraded idrac to 4.22.00.53 and now it works to search for updates from the lifecycle controller, so something is borked in the latest version of idrac (4.40.00.00)

11 Posts

February 19th, 2021 01:00

As I wrote above, that's exactly the same thing I'm seeing. After the iDrac downgrade it accesses the update server without a problem.

4 Operator

 • 

3K Posts

February 21st, 2021 23:00

@Daniel_123 / @njrard , This is an issue with latest iDRAC firmware 4.40.00.00. Next iDRAC firmware release will have fix for this. Mean time you can try with iDRAC GUI or try with older firmware

No Events found!

Top