Alternately, you could try to access the IT Assistant web interface from a different system.
Or, you may want to try using Firefox instead of Internet Explorer from the same system.
To check whether Java is correctly working you need not necessarily invoke ITA. Just open the browser, click "Tools" menu->"Sun Java Console". Either the Java console should pop up, or you will see the error message. Also, ensure that you have configured the -Xmx parameter correctly (correct capitalization of the letters, no extra spaces etc).
OMNavigator
291 Posts
0
February 5th, 2008 02:00
What is the OS/service pack you are using?
Please take a look at this post. It mentions a list of Microsoft hotfixes suspected to interfere with Java settings.
http://www.dellcommunity.com/supportforums/board/message?board.id=pc_openmanage&message.id=3873&query.id=53843#M3873
Alternately, you could try to access the IT Assistant web interface from a different system.
Or, you may want to try using Firefox instead of Internet Explorer from the same system.
To check whether Java is correctly working you need not necessarily invoke ITA. Just open the browser, click "Tools" menu->"Sun Java Console". Either the Java console should pop up, or you will see the error message. Also, ensure that you have configured the -Xmx parameter correctly (correct capitalization of the letters, no extra spaces etc).