Highlighted
NickC_UK
Silver

OpenManage will not run on 2012 R2 - Browser type is not supported

OpenManage version: 7.3.2

Have installed OpenManage Server Administrator Web Server on a virtualised windows server 2012 R2.  Unfortunately this will not run and fails with error: Browser type is not supported.

The intention is to connect to the Hyper-V Host on which we have installed: OpenManage Remote Enablement.

Any suggestions?

0 Kudos
6 Replies
Moderator
Moderator

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

You can run OpenManage on the host.  Page 59 of this link gives you a guide:

ftp://ftp.dell.com/Manuals/all-products/esuprt_software/esuprt_ent_sys_mgmt/esuprt_ent_sys_mgmt_opnm...

Follow the guide; let us know if you are still having issues. 

Regards,

 

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

0 Kudos
NickC_UK
Silver

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

What we have actually installed is:

On Hyper-V host:

Dell OpenManage 7.3.2
Server Administrator Web Server: not installed
Server Instrumentation -> Management interfaces -> Remote Enablement: Install

On virtualised server:

Dell OpenManage 7.3.2
Server Administrator
Server Administrator Web Server

Problem is trying to run Server Administrator on the virtualised 2012 R2 it fails to run with error:

  • Browser type is not supported

Running Server manager on the Hyper-V host is no solution as we intend to drop that back to server core install when configuration is completed.

0 Kudos
NickC_UK
Silver

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

Get the feeling that Dell OpenManage is not compatible with Windows Server 2012 R2!  Have now installed Server Administrator on the hyper-V host and fails with same error: "Browser type is not supported"

0 Kudos
NickC_UK
Silver

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

So when are Dell going to release a version of OpenManage which is compatible with Server 2012 R2?

0 Kudos
Moderator
Moderator

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

Version 7.4 is now available: http://downloads.dell.com/FOLDER02020149M/1/OM-SrvAdmin-Dell-Web-WINX64-7.4.0-866_A00.exe

You may have to edit a server.xml file  for it to work in host:

I recommended editing

C:\Program Files\Dell\SysMgt\apache-tomcat\conf\server.xml

Find where it says

address="*" and change the * to the ipv4 address of a NIC

 

Restart the DSM connection service. 

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

0 Kudos
NickC_UK
Silver

RE: OpenManage will not run on 2012 R2 - Browser type is not supported

Thanks Geoff, works perfectly.  Didn't need to make the address change that you described.

Just installed everything on the hyper-V host, including:
Server Administrator Web Server
Remote Enablement

Then on the virtualized server didn't install anything just created a link to https://VMHost:1311

Thanks,

0 Kudos