Unsolved
This post is more than 5 years old
12 Posts
0
31335
June 29th, 2004 06:00
Uninstall/Remove Dell OMCI - Help!
I recently purchased a Dell TrueMobile 1300 802.11 b/g Mini-PCI Card for my Dell Inspiron 8200. I installed the card with no problem (using updated drivers I'd downloaded from support.dell.com), but didn't seem to be able to install the client software. Every time I ran the installation, I received the following error message:
No compatible hardware found. The software you are attempting to install is not supported on this system. The software will not be installed. Setup will now exit.
I wasn't sure if I was actually running the right setup executable, so I went into a folder within the C:\dell\drivers\R76521 folder called dellsys and ran the setup file within there. Unfortunately, that appeared to have installed something called Dell OpenManage Client Instrumentation (OMCI) XLT. I have no idea what this is, but I'm assuming I don't need it. However, I don't seem to be able to figure out how to uninstall it, as it isn't displaying in my Add/Remove Programs. Any help regarding how to uninstall this is greatly appreciated? Also, any information about why I'm receiving the above error message is also greatly appreciated (and if you happen to know, could you perhaps also explain why there were two other sub-folders, AR and IR....and which one I should have installed the drivers from?)? Thanks!
- marc
mbressman
12 Posts
0
June 29th, 2004 11:00
Thank you very much for the information!
Should I uninstall the OMCI, or will doing so cause me problems? Just out of curiosity, what is the OMCI and what is it used for? Thanks for the help!!
- marc
Ramon Ray
89 Posts
0
June 29th, 2004 11:00
Hi Marc,
You can silently uninstall the client instrumentation either with or without using the installation program.
To silently uninstall the client instrumentation without the installation program, run the following command:
msiexec.exe /x{73f1bdb7-11e1-11d5-9dc6-00c04fc33b}/qn
To silently uninstall the client instrumentation with the instalation program, run the following command from the directory containing the installation program:
setup.exe /s/x/v/qn
Here is also a link to the Open manage client instrumentation user's guide, installation section. There is some more information on uninstalling the open manage client instrumentation.
Ramon Ray
89 Posts
0
June 30th, 2004 10:00
Hi Marc,
Uninstalling OMCI all depends what you are using it for.
OMCI is a software that allows remote managemnet application, such as the Dell Open IT assistant to access imformation about your system, monitor the stus of your system, change the state of your system, or even shutting it down remotely. OMCI uses the common information model (CIM), which is a systems management protocol defined by industry standards. The WMI, microsoft's windows mangement instrumentation is microsofts implementation of the of the CMI. Here is a link for more detailed explaination of what the OMCI is and how it works.
If you are not using IT assistant to manage your laptop, or any of the systems on your network than I would go ahead and uninstall. If your laptop is part of a corporate network, I would find out first from your network admin if this was something that was pushed down to you.
mbressman
12 Posts
0
June 30th, 2004 10:00
My laptop is not part of a corporate network...it's on a home network that I've set up myself.
Will uninstalling OMCI affect any of the dell utilities, such as Dell Support 2.0 or Dell Solution Center? Also, will it affect other programs/utilities, such as Microsoft Remote Desktop Connection? If not, then I'm definitely going to go ahead and uninstall it. Thanks for the help!
Ramon Ray
89 Posts
0
July 2nd, 2004 10:00
Hi Marc,
I looked over the documentation, and I could find nothing stated that OMCI, worked in conjunction with any of the programs that you listed. Also it should not mess with your remote desktop at all. If you are not running windows 2000 or XP professional, you would not be able to use the OMCI anyways. So go ahead and uninstall it. Once again, read over the documentation that is in the link that I put in the previous reply. This is the user's guide to the OMCI.
Have a great 4th of July!