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July 19th, 2014 09:00

Connected Standby battery drain issue - Dell Venue 11 Pro 7130

Hi!

I am a new user of Dell Venue 11 Pro (7130 64-bit,  i5 4210Y, shipping date 06-03-2014), and I'm having trouble with Connected Standby, suffering a huge drain battery. I uploaded 4 images with my results (with some points and questions), the Battery Report and the Sleep Study. My system have all drivers updated.

IMAGE 1: Battery Report (39% drained Connected Standby -  8:13 hours ~5% per hour)

http://tinypic.com/r/opn2bk/8

IMAGE 2: Sleep Study Report (100% Time Active? Should not be 100% Time Suspended?)

http://tinypic.com/r/10cnqcg/8

IMAGE 3: Top Offenders (All are green, low activity time, and no activators, so why this huge drain?)

http://tinypic.com/r/161nkw7/8

IMAGE 4: PDC Phases (What means that 100% Time Resiliency Phase?)

http://tinypic.com/r/296cikj/8

Could anyone give me any information to solve this problem?

Thanks!!

11 Posts

July 24th, 2014 12:00

Dell?? I'm waiting a reply...

11 Posts

August 18th, 2014 12:00

C'mon Dell!!!!!!!!

2 Posts

December 1st, 2014 04:00

NaderBazzi, I have same issue on my Venue Pro 11 i3 128G but DELL team does not want help us or cannot.

DELL, please wake up!

43 Posts

December 1st, 2014 11:00

I'm too having a strangely high power usage while in connected standby.

4 Posts

December 16th, 2014 17:00

Hey, I have the exact same problem for the same model. I received my Dell 2 weeks ago, and can not seem to last more than 3 hours.

8 Posts

February 4th, 2015 13:00

I have same problem even with HW percent at 100%

i.imgur.com/fJBZ6wH.png

25 Posts

February 4th, 2015 19:00

The underlying issue is due to not installing the o2 memory card reader driver from the dell listing.

in device manager - you should have one SDA controller in SD host adapters - and a bayhubtech device in storage controllers.

Without the O2 driver - you'll see two SDA host controllers in SD host adapters - and Windows will be using a device driver that is incompatible with connected standby. In which case, install the driver - and if necessary - force the second SDA adapter to update its driver.

8 Posts

February 4th, 2015 21:00

For other's reference, even with a correct driver installed I still had issues, had to use a specific version.

More discussion here: en.community.dell.com/.../20724407

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