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October 19th, 2020 05:00
EMC - refresh of contract data failed
Hi,
We're managing an Unity 300 device and recently we noticed this error in the logs: "automatic refresh of contract data failed due to wrong contract format".
Does anyone knows what exactly this means? I know for a fact the contract has been properly renewed recently.
Thanks,
Daniel
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DELL-Sam L
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October 19th, 2020 15:00
Hello danhertanu,
Here is a link to a KB that maybe of assistance. https://dell.to/2Ta4pm4
danhertanu
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October 21st, 2020 11:00
Hi,
Thanks for your answer. It turns out the issue is with EMC backend infrastructure.
Best,
Daniel