Unsolved

1 Rookie

 • 

3 Posts

444

July 21st, 2022 13:00

Unity VSA license link not working

https://www.delltechnologies.com/en-us/auth/elmeval.htm

is not working, and after entering your UUID, I just get the errors:

Not Connected.

Verify Network

Moderator

 • 

7.7K Posts

July 22nd, 2022 07:00

Hello TheCraig,

The workaround for getting the UnityVSA Community Edition trial license is to open a Service Request with License Operations.

Licensing Service Request for UVSA CE Trial License:

Customer (internal or external) opens a Licensing Service Request.

1.           There are 3 ways to open a Service Request:

  • By visiting https://dell.to/3PJx4tt and using the Live Chat. The Chat Team will assist the requester to create a Ticket.
  • A Service Request can be opened on the Support Site by selecting "Create a Service Request" and providing all the relevant information required to address the request.
  • Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

2.           Information needed in the Service Request:

  • Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
  • Quantity/Capacity – Qty 1

3.           Machine information: UUID

4.           Site Info

5.           If this is a Dark Site, please inform Licensing of this

6.           Reason for trial license = UVSA CE Trial License Website is down

1 Rookie

 • 

3 Posts

July 27th, 2022 13:00

got a . TOS76>, but nothing got resolved.  Was told I would hear back by 7/25/22, but have not heard anything by 7/27/22

1 Rookie

 • 

3 Posts

July 27th, 2022 14:00

My UUID is:

23593625-EA4C-74CB-F054-4648AB927E60

Moderator

 • 

9.4K Posts

July 27th, 2022 14:00

Thanks, they are working on it now. 

Moderator

 • 

9.4K Posts

July 27th, 2022 14:00

The last message on the case was that they emailed you asking for the UUID. If you didn't get the email, if you can private message the UUID I can update it. 

No Events found!

Top