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1134

January 3rd, 2017 21:00

UnityVSA upgrade unavailable

The EMC Support site has been unavailable for over a week. I've been trying to upgrade my UnityVSA, but every time I try to go to https://support.emc.com/downloads/39956_UnityVSA, it comes up with "Site Unavailable...". Is there an alternative method to download the update, short of deploying a new appliance and starting from (almost) scratch?

2 Intern

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136 Posts

January 3rd, 2017 22:00

Site working for me.. tried now..

January 3rd, 2017 22:00

Still no joy for me. I've tried accessing it from work, from home, and via my cell on carrier data.

When I go to that URL, it'll ask me to log into their SSO, but after that, it throws the 'Site Unavailable...' message.

8 Posts

January 3rd, 2017 23:00

working fine. just tested.

4 Operator

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8.6K Posts

January 4th, 2017 05:00

most likely an issue with your account - open a ticket with EMC support

1 Message

January 4th, 2017 12:00

I also have this error from time to time. Deleting my browser's cache & history or using a different browser (i. e. IE without any addons/extensions) usually works fine for me.

1 Rookie

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106 Posts

January 13th, 2017 19:00

The site is available now, you can download upgrade patch at support.emc.com

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