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4 Posts
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1224
September 30th, 2014 21:00
Unable to add vMax to Solutions Integration Service
Hi,
Running VSI for vmware webclient 6.2.
smi-s setup connected via GK devices.
Tested the setup with Storage intergrator for microsoft.
I'm unable to add the vmax systems to VSI. The error is :
Failed to create a new storage system. Details: Validation Error: For input string: "null"
In the logs there are no errors. When I click ok the systems is added, but refreshing the pools gives error :
Failed to synchronize storage pools. Details: For input string: "null"
I've searched support, but no mention of the error.
No Events found!
M_Salem
213 Posts
0
October 1st, 2014 03:00
OK, So SMI-S is working perfectly, For the ESI, Have you checked the support matrix for your ESI version?
If you are using ESI v3.5 then as per ESSM you should upgrade your SMI-S to v4.6.2 and SE to v7.6.2 (here you are running 4.6.1)
Also note that ESI supports thin pools only, so if you do not have thin pools configured (rare to see nowadays though!) then the ESI will not list anything under storage pools tab.
If all of the above were ruled out then please open a case with EMC support to further investigate the logs. ESI logs are located at C:\Users\UserName\AppData\Local\EMC\ESI\Logs
The latest support matrix:
https://support.emc.com/docu55317_Simple-Support-Matrix-for-EMC--Storage-Integrator-%28ESI%29-Storage-Management-for-Windows-Suite.pdf?language=en_US
Hope this helps
Mohammed Salem
M_Salem
213 Posts
0
October 1st, 2014 03:00
Hi R_Skouw,
Welcome to EMC Community.
I assume you ran symcfg discover after presenting the GKs to your SMI-S server, SMI-S should see the array once you do this, you can also use testsmiprovider.exe located at C:\Program files\EMC\ECIM\ECOM\bin then run DV
Please share with us the output of the DV command..
Hope this helps
Mohammed Salem
R_Sjouw
4 Posts
0
October 1st, 2014 03:00
Yes I've done asymcfg discover, and a testsmiprovider.exe disco.
The ouput :
M_Salem
213 Posts
0
October 1st, 2014 04:00
Correction on the above, ESI supports thin pools only, not SMI-S. I updated the post..
Mohammed Salem
R_Sjouw
4 Posts
0
October 1st, 2014 04:00
I've only tested the SMI-S installation with ESI, this works.\
Connecting a VSI to the SMI-S does not, and gives the error in my first post.
Is there a support matrix for the VSI ? (Cant find it)
WorldPolice
123 Posts
0
October 1st, 2014 05:00
Your SMI-S and Enginuity versions are fully supported. Can you provide a more detailed explanation of the steps taken to produce the error. For instance, are you trying to add the array through the VSI Web Client plug-in or through the SIS vApp? Does SMI-S successfully connect using the default "admin" user and display the arrays? Do you then select the array and then the error appears? Was this a new 6.2 install or a data migration from 6.1? Can you add a screenshot too?