Just in case you missed this form your email
http://app.response.quest.com/e/es.aspx?s=2149&e=88474&elq=421c9f2036f1490ba485191ded5aa85e
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Quest Support Critical Product Notification
Quest® vFoglight® 6.7 and Foglight® Cartridge for VMware (all versions) |
| Problem |
vFoglight 6.7 and Foglight Cartridge for VMware (all versions) have a known issue with vSphere 5.1 environments where the products fail to collect data. How does this affect vFoglight 6.7 and Foglight Cartridge for VMware? Collecting data from vSphere 5.1 results in an Invalid Argument exception associated with the Relationship and Hierarchy collection in the VMware Agent that results in data not appearing in the vFoglight / Foglight Management server. Agent log contains below error messages:
2012-09-14 14:10:18.422 ECHO ERROR [Quartz-1226] com.quest.agent.esx.task.RelationsTask - Error during execution: ERROR: null com.vmware.vim25.InvalidArgument
2012-09-14 14:10:18.422 ECHO FATAL [Quartz-1226]com.quest.agent.esx.task.RelationsTask - An unexpected error occurred while connecting to the VirtualCenter. Please review your agent configuration to ensure proper connection information has been entered. |
| Workaround |
Currently, there is no workaround for environments that have already been upgrade to vSphere 5.1. |
| Status |
A product defect has been filed as VM-3207 and R&D is working on a permanent fix. Updates will be posted on the Support Portal in the knowledge base article SOL97413. Once a permanent fix is released a follow up notification will be sent. |
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DELL-Lee Ai
30 Posts
0
November 21st, 2012 16:00
Update:
We just released VMware cartridge 5.6.4.3 and this is official release to support virtual center 5.1.
Please this this link for more details information.
http://en.community.dell.com/techcenter/virtualization/infrastructure/f/4826/t/19558882
Regards
-Lee
DELL-Lee Ai
30 Posts
1
November 15th, 2012 13:00
Hi Joshua,
We have patch ready now (VMware cartridge 5.6.4.3) which support vCenter 5.1.
Please contact us to get it and we are working to put it in SupportLink
Regards
-Lee
jingo5star
23 Posts
0
November 15th, 2012 13:00
Can someone please provide an update on where Quest is at in getting this issue resolved?
erikpmcg
13 Posts
0
November 21st, 2012 11:00
Hi Lee,
I've seen that Quest yesterday updated the knowledge base article 97413 concerning this matter. https://support.quest.com/SolutionDetail.aspx?id=SOL97413&pr=vFoglight
Is this cartridge officially available for download?
I've got a few customers that are in the process of upgrading their vSphere environment.
Regards
Erik Alm
jenand1
6 Posts
0
November 21st, 2012 13:00
Hi Lee,
I've got a customer already running vSphere 5.1 so we need this new cartridge asap. Could you provide us with a download link?
Regards
Jens Andersson