AVG crashing OE connection

Thanks for the help.  No that didn't help turning off AVG.  I had OE set up and working right.  I don't know when it started failing on incoming mail.  The settings haven't changed. 

 

I imported my address list and messages (and IE favorites) from my old computer ok.  Maybe after that? 

 

I installed Quicken2004 and my old Word97 and Excel97 programs.  I removed the trial version of MS Office Small Bus Edition 2003.  Don't remember what else I've done today.  Mainly moving my files over via a flash drive.

 

What can I check next?

 

Thanks again,

Christine

 

Oh,  and I removed AOL

I agree with Bugbatter.

 

Furthermore, I would totally disable email scanning in whatever AV you choose to keep. This is a totally unnecessary gimmick, that does not add any extra protection, and can cause problems with, or even damage your email.

Say it isn't so Joe53, except for one infected floppy disk I brought home from work in 1998 all viruses that were detected by my AV software were discovered on incoming email.  Although the use of virus checking on outgoing email is open to debate, I see no logic to turning off incoming e-mail checking.  If my virus checking software were to damage anything, except possibility in the process of infestation removal that would be the time I’d be looking for new AV software.

But it is so~

 

-Excerpt from " The Other E-Mail Threat: File Corruption in Outlook Express" (Tom Koch, MS-MVP)
"...As surprising and ironic as it may seem though, the most common cause of DBX corruption is not a virus, but rather anti-virus programs that are configured to scan incoming or outgoing e-mail. Even the most well-known anti-virus programs have exhibited this problem from time to time... 
Scanning e-mail as it arrives therefore adds nothing to your level of protection. It might indeed make you feel more protected, but that feeling is an illusion. If the system scan is unable to detect the virus, the e-mail scan will fail to do so also."
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC

 

-From " Turn off email scanning in your antivirus software" (Stephen L. Cochran, Ph.D., MS-MVP)
"Antivirus software invades the Outlook Express program to try and intercept (incoming and, in some cases, outgoing) messages that might contain virus. The problem with this approach is that the antivirus software can trigger the destruction of an entire message folder or the entire message store, when it attempts to remove a message containing a potential virus.
Because of the fragility of the OE message store structure and its propensity for destruction, this applies to just about any antivirus program that touches the OE message store. So its best to follow these instructions regardless of what antivirus program you use. This suggestion also extends to anti-spamware programs that interfere with the operations of OE. Such software should be disabled with respect to OE mail, or uninstalled. "
http://www.oehelp.com/OETips.aspx#3

 

-Even Symantec admits email scanning is unnecessary:
" Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments."
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0?OpenDocument&src=bar_sch_nam

 

-Error message "The operation timed out waiting for a response from the receiving (POP) server 0x8004210a"
"This problem has been observed in some configurations that use antivirus software to scan e-mail. The products in which this problem occurs may vary. However, these symptoms have been observed in configurations that include Norton Internet Security 2005, Norton AntiVirus 2003, Norton AntiVirus 2002, or McAfee software products."
http://support.microsoft.com/kb/813518/en-us?spid=2578&sid=139

I stand, actually I am sitting as I write this, but in any case I was wrong. 

All:

 

I posted that advice because it is the unanimous consensus of experts that I trust (and I could have posted many more links in support of that advice.) They all say that email scanning is redundant, and may (not will) slow down or interfere with OE, and may (not will) damage your email. I haven't used any email scanning for a couple of years now without any problem, but if it doesn't cause you problems and makes you feel safer then use it. The OP clearly was having problems which were solved by disabling it.

 

And of course there are always counter-arguments:
http://kb.mozillazine.org/Email_scanning_-_pros_and_cons

 

These arguments do not persuade me, but as someone once said  "Ya pays yer money, and ya takes yer chances".

 

Best wishes to all here for a happy and prosperous New Year.

 

Joe

As pointed by JOE53, I was wrong about e-mail scanning.  I am left with two questions, since I use Outlook not Outlook Express corruption, for me, should not be an issue.  The other point which is of a more philosophical concern is, if there is a problem with Outlook Express, isn't it about time it was fixed?

I know nothing about Office Outlook, or whether it is as vulnerable to email scanning corruption problems as is OE. Or Thunderbird or gmail or any other email client for that matter.

 

However, I did find the following thread addressing Office Outlook and email scanning, FWIW:
http://aumha.net/viewtopic.php?t=22857