Do you want to use McAfee, I assume you paid for it?

As far as the log, post the log in the HiJackThisForum for analysis.

Steve

I already submitted to that forum. I get the mcafee free through my comcast account. It seems it will be costing me more in time spent trying to resolve this problem than it is worth.

Then totally uninstall that resourse hog McAfee and use AVG7-AntiVirus-FREE

You will love it.

Steve

Thanks for the referral. I will give it a try if Mcafee doesn't fix this issue by tomorrow.

stop ths hijack thing, it occupies too much space. the answer to your question it to remove the mcafee keys from the registry. Issue resolved.

click on start - run - regedit

ctrl + F, a search window pops up

type in mcafee, and delete all of its instances and keys except the default one. (it wont delete no matter how much you try)

then click on start - search all files and folders, search for mcafee, and delete all references

now try installing the software. lemme know how it goes.

I have tried all of this several times. I have run various downloads from mcafee, edited the registry exactly as you describe, restarted in reg mode, safe mode, and safe mode with networking and I still get the same problem. I log on to mcaffee, click on the blue download arrow, agree to terms and click to start the download. When I get the download dialog box, it gives me a yellow triangle in the lower left corner with an exclamation oint. Originally it will say errors on page and then switches to Done. I have tried this through Internet Explorer (having rearranged all of the settings as per mcafee) and even through AOL. I even tried using the UK site but the download manager also hangs after starting. I am stumped. Do you have any other suggestions? Thanks.

I tried it both ways; same result.

are you saving the file that you are downloading or are your running it from its current location. if you are running it, download the file first and then double click to install

do a system restore to when the system was working fine and try again

now the bones come out. If you have repaired the OS, no point trying this.
As for IE 7 disaster, if the browser is the cause, try downloading firefox and then download the antivirus with firefox as the browser

I would love to do that but at one point I upgraded to IE 7.0 thinking that it was an IE problem. That move was a disaster and totally wrecked my computer. I had to reinstall/repair xp from the disc and then reupdate to sp2. Needless to say, I could not system restore to a previous point at that time and now would not offer any benefit as this problem predates that xp reinstallation. Please keep thinking; I'm sure something will work and that we are missing something relatively obvious. Thanks for your continued interest and help.

I did download and run firefox. I get to the same point with the download box and I receive the following error:

 

Line: 2630

Char: 5

Error: Type mismatch 'Cstr'

URL: http://us.mcafee.com/apps/uso/en-us/uso10/download.aspappid=81,84,72,&affid=108&subid=51,55,54,50,55,54,62,52,&InstallType=0

 

I am open to any suggestions. Thanks