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5941
February 25th, 2005 15:00
Cannot type in the message body for email
My daughter has a latitude laptop, XP SP1, IE6 all updated to the latest service packs and security patches. She has adaware, zonealarm, and Norton AV. All updated to the latest versions / patches.
Problem: In her college email AND excite email she cannot type in the message body for email. She can enter from / to / subject - but nothing in the message body. I have used her logins from my home PC and it works fine. I have checked all of the security settings to match my home PC - no change.
Any ideas? HELP?
Problem: In her college email AND excite email she cannot type in the message body for email. She can enter from / to / subject - but nothing in the message body. I have used her logins from my home PC and it works fine. I have checked all of the security settings to match my home PC - no change.
Any ideas? HELP?
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zbestwun2001
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8.8K Posts
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February 25th, 2005 16:00
If I knew that answer off hand I'd tell you..
Steve
Message Edited by zbestwun2001 on 02-25-2005 10:56 AM
peedee3154
3 Posts
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February 25th, 2005 16:00
zbestwun2001
4 Apprentice
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8.8K Posts
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February 25th, 2005 16:00
Steve
ehursey
4 Posts
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February 25th, 2005 21:00
My father in law had a similar problem a while back. I think a virus or spyware deleted a dll.
Take allok at this Microsoft link, it fixed his problem:
http://support.microsoft.com/?kbid=235236