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Rich24

6 Posts

9820

January 1st, 2005 15:00

Computer running slow after playing 10mins on any game

I have run adware, spybot, mcafee, and other anit virus programs and clear all virus, but my computer cpu usage is at 100% when i play a video for 10mins. Please help.
 
Logfile of HijackThis v1.98.2
Scan saved at 9:51:26 AM, on 1/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Richard Ramirez\My Documents\Hijack This\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [AG6omQbx] C:\WINDOWS\cednstr.exe
O4 - HKLM\..\Run: [tyx] C:\WINDOWS\tyx.exe
O4 - HKLM\..\Run: [OSS] c:\windows\system32\rk.exe -boot
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
 

Midnight Star

4.8K Posts

January 1st, 2005 15:00

Richard,

There's a few programs running that i'm not familar with, so we're going to keep them from starting up first, if everying is ok when we're done, then we'll remove them from your harddrive.

-

Let's get started...



First, Go to " Add/Remove programs" and uninstall(remove) the following:

NewDotNet (look for it anywhere in the entry)

Be careful when your there, not to remove any personal or system software.


Download, then unzip to " C:\HJT", the newest version of HiJackThis; version 1.99.0. Then repost your log, either now, or after following the steps in the solution ( if provided in this post). This version has features that might help in 'cleaning' up your system.


Run HiJackThis and click " Scan", then check(tick) the following, if present:


O4 - HKLM\..\Run: [AG6omQbx] C:\WINDOWS\cednstr.exe
O4 - HKLM\..\Run: [tyx] C:\WINDOWS\tyx.exe
O4 - HKLM\..\Run: [OSS] c:\windows\system32\rk.exe -boot


Now, with all windows closed except HiJackThis, click " Fix checked".

-

Reboot your computer.


Post back a new log using the newest version of HiJackThis.

Mike.

Message Edited by Midnight Star on 01-01-2005 11:27 AM

Rich24

6 Posts

January 1st, 2005 18:00

Logfile of HijackThis v1.99.0
Scan saved at 1:32:13 PM, on 1/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Richard Ramirez\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
 
I did what to told me to do and i tried to play warcraft 3 again and in 10mins the computer started running slow again, i check the cpu usage and it was at 100% this is the big problem i have. When i restart the computer it goes back to normal till i play a game. Thanks for taking a look Mike
 

Midnight Star

4.8K Posts

January 1st, 2005 19:00

Rich,

Your welcome!

Those three item(s) are fixed, now let's see if we can figure out why your system is slowing down.

Let's try this...

-----

Go to www.trendmicro.com and click "Free Online Scan". When it's down, select all available drives, then click "Scan". This scan will sometimes pick up things that others will miss.

-----

If you can, tell me more about your system?

1. How much memory does it have, pagefile size, etc.,.?
2. When it's using 100%, which process is utilizing the most cpu time?
3. Does this only happen when watching videos and playing games?

-----

Mike.

Rich24

6 Posts

January 1st, 2005 21:00

ProcessorManufacturerIntel(R)
 Pentium(R) 4 Mobile CPU 2.00GHzClock Speed2GHz
ProcessorClock Speed2GHz
MemoryAvailable Memory 58.06 %
Page File Size 1408.4MbAvailable
Page File 94.98 %
Virtual Memory 2047.8MbAvailable
Virtual Memory 98.03 %
Memory Slot 1 [DIMM_A] 512Mb
Memory Slot 2 [DIMM_B] 128Mb
MemoryMemory Slot 1 [DIMM_A] 512
MbMemory Slot 2 [DIMM_B] 128Mb
Memory
Memory
Network CardAdapters3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) - Packet Scheduler Miniport
Storage Drive Type Drive Size Total Available Space User Available SpaceC:NTFS37.26Gb17.74Gb19.51Gb
E:FAT32186.2Gb95.68Gb90.57Gb
Storage
Hardware Type DescriptionDVD/CD-ROM DrivesDVDRW USB1008UI USB
MATSHITA CDRW/DVD UJDA740
Disk DrivesIC25N040ATCS05-0 37.26Gb
WDC WD2000LB-00EDA0 USB Device 186.3Gb
Display AdaptersNVIDIA GeForce4 440 Go (Dell Mobile) 64Mb
IDE ATA/ATAPI ControllersIntel   (R) 82801CAM Ultra ATA Storage Controller-248APrimary
Software Name VersionWebFldrs XP9.50.7523Adobe Reader 7.07.0.0Java 2 Runtime Environment, SE v1.4.2_061.4.2_06Microsoft Office 2000 SR-1 Small Business9.00.3821
Software

Heres everything you need to know about my computer,  this is the system info. from dells website. This problem start when my cdrw/dvd drive didnt work it could read any kind of cd, so i took my laptop to my firiend who serivces computers. He couldnt find the problem so he reinstall XP media center he got off the internet "Bitcomet" And it seem after he installed that OS the computer started running slow. The computer never ran like this untill he touched it! Then everything ran slow movies, games, moving around in the computer, loading, etc... So i went on Ebay and bought a Good version of XP Media Center with the license. I earse and partion the drive, starting all over again. And when it was finish it was the same, cpu usage 100%, movies running slow. CD rom not working, etc. So i went on the net look up CD Rom not working and i got an answer and fixed the problem.  Looked up cpu usage 100% got the adware and anit-virus programs got rid of the virus on the computer. And it started running better.. movies play normal, but when it came to playing games it craped out. So i dont know what else to do ran out of ideas...please help thanks

Ho the computer ran clean on that website you suggested free scan... NO PROBLEMS...

Midnight Star

4.8K Posts

January 2nd, 2005 14:00

Rich,

Check the settings for your graphics card and make sure that hardware accelleration is enabled. I'm not too familar with graphics cards, but it sounds like your hardware either isn't pulling it's weight and the CPU might be stepping in to make sure the frame rate for the video stays constant. Also make sure the graphics card has DMA (direct memory access - this lets the graphic card get data from memory, instead of having the cpu do it.).

I'd also check and make sure you've got the latest version of DirectX installed.

Check with someone on the hardware forums and see if they can help you troubleshoot your graphics card, and make sure the settings are correct.

-

Which process in "Windows Task Manager" was using the most cpu time?

-

Mike.

Rich24

6 Posts

January 3rd, 2005 22:00

Hey Mike thanks for all your help, but i think i will to buy an extend warrenty and send in my laptop to dell to have them fix it, cause ill be going around in circles. The vidoe forum guys responed by putting in a new graphics card, that mine cant handle the game graphics. Which to me is bull sh#t
cause it play them good before, i was online whipping peoples asses on warcraft 3 and their machine was running slow, lol. So ill just send this computer to dell and hopeful things will be better.

Midnight Star

4.8K Posts

January 3rd, 2005 23:00

Rich,
 
Your welcome!
 
Sorry I couldn't help you more than I did. Before you take off, did you try any benchmarking utilities to check the status of your current hardware? That would tell you if the hardware is running ok and upto speed (along with the drivers, DirectX, etc.,.)
 
Good luck with your system,
 
Mike.
 

Message Edited by Midnight Star on 01-03-2005 07:09 PM

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