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Help with HJT Log
Logfile of HijackThis v1.99.1 Scan saved at 9:56:43 PM, on 3/12/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\PRISMSVR.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe C:\Documents and Settings\Natalie Schermerhorn\Application Data\eetu.exe C:\WINDOWS\system32\w?nword.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\Juno\bin\juno.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.buldog-search.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.buldog-search.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=pdf O2 - BHO: (no name) - {04AD9E0B-EC1E-4F11-862B-8EB8825D3DCE} - C:\WINDOWS\System32\aiclo.dll (file missing) O2 - BHO: (no name) - {05B63924-85ED-F937-933E-DD7835BECE9F} - C:\WINDOWS\system32\pjzkdr.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {52CC9B2E-7DEB-5C6C-9C6B-2DA7194ACF93} - C:\WINDOWS\System32\iho.dll (file missing) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {CECB8A57-3E9B-1043-EF5F-3E76146B52C7} - C:\WINDOWS\System32\ffqdph.dll (file missing) O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file) O3 - Toolbar: (no name) - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file) O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [winupdt] RUNDLL32.EXE c:\windows\tpcdlib32.dll,_mainRD O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [securer] C:\WINDOWS\System32\securer\syshost.exe O4 - HKLM\..\Run: [g4waL7STT] C:\documents and settings\rob schermerhorn\local settings\temp\g4waL7STT.exe O4 - HKLM\..\Run: [mxTcy99] C:\documents and settings\rob schermerhorn\local settings\temp\mxTcy99.exe O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 2)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSAgent] C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Natalie Schermerhorn\Application Data\eetu.exe O4 - HKCU\..\Run: [Nysvvt] C:\WINDOWS\system32\w?nword.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ? O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm39649US O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{6CCA07AE-2C06-4D59-870F-08B580AE4D8B}: NameServer = 64.136.28.120 64.136.20.133 O18 - Filter: text/html - {90DDE2B1-F34A-4B29-A34D-338BFFD1B2AD} - C:\WINDOWS\System32\aiclo.dll O18 - Filter: text/plain - {90DDE2B1-F34A-4B29-A34D-338BFFD1B2AD} - C:\WINDOWS\System32\aiclo.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
Midnight Star
4791 Posts
421
0
Posted March 14th, 2005 04:00
bucky,
Be sure to look over this solution before you begin, since there are some item(s) i'm not familar with. If you recognize any of them, just omit them from the fix.
-
Let's get started...
The version of Internet Explorer your currently using is out of date, and should be upgraded as soon as possible.
Download, unzip to your desktop CWShredder and run it, then:
1. Click " Check For Update"
( If an update isn't available, skip to step #4.)
2. Click " Click here to Download the upate".
3. When the new version has been downloaded, click " Save".
4. Click " Fix ->"
Go to Add/Remove programs and remove(uninstall) the following, if present:
MyWebSearch
The above could appear anywhere within the entry. Be careful not to remove any personal or system software.
Run HiJackThis then:
1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"
-
Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:
C:\Documents and Settings\Natalie Schermerhorn\Application Data\eetu.exe
C:\WINDOWS\system32\w?nword.exe
Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.
Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u pjzkdr.dll
regsvr32 /u aiclo.dll
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.buldog-search.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.buldog-search.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=pdf
O2 - BHO: (no name) - {04AD9E0B-EC1E-4F11-862B-8EB8825D3DCE} - C:\WINDOWS\System32\aiclo.dll (file missing)
O2 - BHO: (no name) - {05B63924-85ED-F937-933E-DD7835BECE9F} - C:\WINDOWS\system32\pjzkdr.dll
O2 - BHO: (no name) - {52CC9B2E-7DEB-5C6C-9C6B-2DA7194ACF93} - C:\WINDOWS\System32\iho.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {CECB8A57-3E9B-1043-EF5F-3E76146B52C7} - C:\WINDOWS\System32\ffqdph.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: (no name) - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file)
O4 - HKLM\..\Run: [winupdt] RUNDLL32.EXE c:\windows\tpcdlib32.dll,_mainRD
O4 - HKLM\..\Run: [securer] C:\WINDOWS\System32\securer\syshost.exe
O4 - HKLM\..\Run: [g4waL7STT] C:\documents and settings\rob schermerhorn\local settings\temp\g4waL7STT.exe
O4 - HKLM\..\Run: [mxTcy99] C:\documents and settings\rob schermerhorn\local settings\temp\mxTcy99.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Natalie Schermerhorn\Application Data\eetu.exe
O4 - HKCU\..\Run: [Nysvvt] C:\WINDOWS\system32\w?nword.exe
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm39649US
O18 - Filter: text/html - {90DDE2B1-F34A-4B29-A34D-338BFFD1B2AD} - C:\WINDOWS\System32\aiclo.dll
O18 - Filter: text/plain - {90DDE2B1-F34A-4B29-A34D-338BFFD1B2AD} - C:\WINDOWS\System32\aiclo.dll
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
C:\WINDOWS\System32\securer
files...
C:\Documents and Settings\Natalie Schermerhorn\Application Data\eetu.exe
C:\WINDOWS\system32\pjzkdr.dll
c:\windows\tpcdlib32.dll
C:\documents and settings\rob schermerhorn\local settings\temp\g4waL7STT.exe
C:\documents and settings\rob schermerhorn\local settings\temp\mxTcy99.exe
C:\WINDOWS\System32\aiclo.dll
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Post back a new log, and let me know how everything goes.
-
Mike.- Thanks for your help. I can only work on this in the evenings and it has taken me two days to follow all your great directions because I'm so slow. I believe I've had success with everything except for the two entries at the top that have the word buldog-search in them. Every time I try to "fix checked" they just come back. I don't know how to delete them and therefore when I am on my computer this site automatically connects whether I'm on or off the internet. Can you help me?Logfile of HijackThis v1.99.1 Scan saved at 9:57:34 PM, on 3/15/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\PRISMSVR.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Juno\bin\juno.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.buldog-search.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.buldog-search.com/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 2)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSAgent] C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{6CCA07AE-2C06-4D59-870F-08B580AE4D8B}: NameServer = 64.136.28.120 64.136.20.133 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
Midnight Star
4791 Posts
421
0
Posted March 16th, 2005 01:00
bucky,
Let's continue on with the fix...
We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.
The version of Internet Explorer your currently using is possibly out of date, and should be upgraded as soon as possible.
Go to www.trendmicro.com, and then:
1. Click " Free Online Scan".
2. Click " Scan now, it's free".
It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:
1. Select all available drives.
2. Check(tick) " Auto Clean".
3. Click " Scan".
When it completes, post back the full filename of any files that cannot be cleaned or deleted.
Download, unzip to your desktop CWShredder and run it, then:
1. Click " Check For Update"
( If an update isn't available, skip to step #4.)
2. Click " Click here to Download the upate".
3. When the new version has been downloaded, click " Save".
4. Click " Fix ->"
Run HiJackThis then:
1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"
-
Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:
C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe
Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.buldog-search.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.buldog-search.com/
O4 - HKCU\..\Run: [MSAgent] C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Post back a new log, and let me know how everything goes.
-
Mike.- Here's another run! I'm not able to install Microsoft .NET Framework 1.1 Service Pack 1. It has been downloaded but not installed. I keep getting the message, "downloaded updates were unable to be successfuly installed". Thanks for checking again. I'll be checking back again in 20 hours. Bucky54 Logfile of HijackThis v1.99.1 Scan saved at 10:59:05 PM, on 3/17/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\PRISMSVR.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Juno\bin\juno.exe C:\WINDOWS\system32\defmonui.exe C:\WINDOWS\system32\dpnpatch.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: ISTbar - {FAA356E4-D317-42a6-AB41-A3021C6E7D52} - C:\Program Files\ISTbar\istbarcm.dll (file missing) O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 2)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [ynncqn] C:\WINDOWS\iflcfs.exe O4 - HKLM\..\Run: [4s9g36R] dpnpatch.exe O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://ny.contentmatch.net (HKLM) O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{6CCA07AE-2C06-4D59-870F-08B580AE4D8B}: NameServer = 64.136.20.133 64.136.28.133 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
Midnight Star
4791 Posts
421
0
Posted March 18th, 2005 04:00
bucky,
It looks like we're almost there, let's continue on with the fix...
We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.
The version of Internet Explorer your currently using might be out of date, since there's no indication of a version in the header. Be sure to check for, and upgrad to the newest version as soon as possible, it necessary.
The version of Internet Explorer your currently using is out of date, and should be upgraded to the newest version as soon as possible.
Let's look for, and delete, any program segments( prefetches) that might be present, and are associated with the ' problems' we're trying to remove from this system. To do this, let's:
1) Click " Start | Search", then search for each of these program's base name(s), in all files and folders:
defmonui.exe*
dpnpatch.exe*
2) Then if any are found in the ' prefetch' folder, delete them.
Look closely, since the ' base' name will have a bunch of random numbers and letters attached to it.
Run HiJackThis then:
1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"
-
Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:
C:\WINDOWS\system32\defmonui.exe
C:\WINDOWS\system32\dpnpatch.exe
Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
O3 - Toolbar: ISTbar - {FAA356E4-D317-42a6-AB41-A3021C6E7D52} - C:\Program Files\ISTbar\istbarcm.dll (file missing)
O4 - HKLM\..\Run: [ynncqn] C:\WINDOWS\iflcfs.exe
O4 - HKLM\..\Run: [4s9g36R] dpnpatch.exe
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
C:\WINDOWS\system32\defmonui.exe
C:\WINDOWS\system32\dpnpatch.exe
C:\WINDOWS\iflcfs.exe
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Post back a new log, and let me know how everything goes.
-
Mike.- Thank you for checking this again. I have a more serious problem I hope you can also help me with. On our computer we have an accounting program called Peachtree. I tried to access it today and couldn't get into it. The message I got was "Btrieve Error. Max files parameter of 20 is <100. Please correct and restart." Can you help me? I don't know what to correct because I don't know what it means. Thanks! Bucky Logfile of HijackThis v1.99.1 Scan saved at 5:29:18 PM, on 3/18/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\PRISMSVR.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Juno\bin\juno.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file:// C:\DOCUME~1\COMFOR~1\LOCALS~1\Temp\sp.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\COMFOR~1\LOCALS~1\Temp\sp.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\COMFOR~1\LOCALS~1\Temp\sp.html R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" / O6 "USB001" /M "Stylus CX5400" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 2)" /O5 "LPT1:" /M "Stylus CX6600" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] C:\Program Files\MSN Messenger\msnmsgr.exe /background O4 - HKCU\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /M "Stylus CX5400" /EF "HKCU" O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://ny.contentmatch.net (HKLM) O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/ housecall/xscan53.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{6CCA07AE-2C06-4D59-870F-08B580AE4D8B }: NameServer = 64.136.20.133 64.136.28.133 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
Midnight Star
4791 Posts
421
0
Posted March 18th, 2005 21:00
Bucky,
I'm not quite sure that; you might try someone in the first time users or software forums while we're working on this new infection. Is it something that just happened, or has it been ongoing?
Download, and run DllCompare, then:
1) Click " Run Locate.com"
Wait until you see "Completed the Scan. Click Compare to Continue"
2) Click " Compare"
It may take a few minutes to complete this step. When it's done...
3) Click " Make a Log of what was found" ( if available).
4) Post back the log as a reply this this post ( if available).
Mike.- Sorry this always comes to you as a text wrap. I know its hard to read. I had to restore my computer to recapture some important information I lost. Therefore, I hae sent you a new HJT because I believe I have some things that need to be removed again. I still can't download Internet Explorer and I know I need to. I am trying to install IT 6 service pack 1. Windows Update Setup tells me "Set up has detected a newer version of of Internet Explorer already installed on this sytem. Setup cannot continue".
Logfile of HijackThis v1.99.1
Scan saved at 7:58:52 AM, on 3/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Juno\bin\juno.exe
C:\Program Files\Grisoft\AVG Free\avgemc.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.buldog-search.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.buldog-search.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX6600"
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P35 "EPSON Stylus CX6600 Series (Copy 2)" /O5 "LPT1:" /M "Stylus CX6600"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSAgent] C:\DOCUME~1\NATALI~1\LOCALS~1\Temp\mshtm.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6CCA07AE-2C06-4D59-870F-08B580AE4D8B}: NameServer = 64.136.28.120 64.136.20.133
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
zbestwun2001
4 Apprentice
•
8831 Posts
421
0
Posted March 13th, 2005 16:00
Could you please arrange your post so that only 1 entry appears on each line.
The way it is layed out is just to confusing to understand.
thanks
Steve