This computer has become infected with Netsky Q.  I ran AVG antivirus and healed all infected files.  Then I ran the fix tool and it says it was fixed.  The virus is still on the computer, but no virus scan can find it anymore.  I've checked all over the internet on how to fix it and nothing seems to work.  The email is all messed up and my internet home page cannot be changed back to a normal page...it is currently some ad page.  When I reset it, it just changes back.

 

Can you help me?

 

mmimfi