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McAfee Spamkiller
I purchased the dowload from McAfee when my Dell installed software expired. After installation during the reboot to take effect I get an error message.
Outlook is in the title bar of the error popup and the message says:
"There is no default mail client or the mail client cannot handle messaging requests. Please run Outlook and make it the default mail client."
I have installed Office. It put an Outlook Icon on my desktop. If I click this icon it take me to an installation wizard which if I went through all the steps would set up Outlook to be my e-mail program. I have not done this. Outlook never has been used or attempted to be used as my mail program.
I have Outlook Express and that mail program is running fine. After installing Spamkiller it did not place a spamkiller icon in the Outlook Express Toolbar nor did it create a Spamkiller folder in which to place spam e-mails. If you look in the e-mail accounts both of my current e-mail accounts were detected and listed. However no e-mail was getting through spamkiller to those acccount. All e-mail was being stopped in the Spamkiller accepted e-mail.
I deleted both of my e-mail accounts in spamkiller. Then I did an add. It found both e-mail accounts and when I typed in my password for both of them it accepted them. It then put my e-mail through to Outlook Express. It however runs very slow. Changing from the inbox to any other mailbox can take up to 1-2 minutes. I also get the error message mentioned above everytime I boot up.
I know the Spamkiller is what is giving me problems as I used the McAfee removal tools and removed the privacy service and spamkiller. I still have anti-virus and firewall running. I do not get any error messages at all when booting up. I then re-installed the Spamkiller and I get the error message right away and then I would have to manually configure my email accounts again as they don't get picked up. There must be some confusion with Mcafee and it looking at Outlook for some reason. Why??? I don't know.
I have spent a couple days with McAfee Chat and they now are passing me off to Ask Dell or Microsoft as they don't believe it is their software causing the problem.
So I'm turning to this forum to see if you can provide any insite? I installed the same software suite on my father in laws Dell system and It worked flawlessly.
thanks
Mike
GMD5141
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May 4th, 2006 13:00
bamajim
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May 4th, 2006 13:00
gmdoran
It could be a couple of things, lets do this first
Open IE (internet explorer)->> Tools->> Internet options
Click the Programs Tab->> Email->> Select the one you want to use as default
Then Apply->> Then O.K. You will have to reboot for changes to take effect
bamajim
Training at Malware Removal University
bamajim
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May 4th, 2006 14:00
gmdoran
when you open the mail account in Control panel. Click on e-mail accounts->> view existing accounts->> next. What does it show there?
Should show mail account and type
bamajim
Training at Malware Removal University
Mary G
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May 4th, 2006 15:00
GMD5141
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May 4th, 2006 16:00
GMD5141
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May 4th, 2006 20:00
Bamajim,
This is part of the problem. People ask you to do things that don't even exit. I am using windows XP. When I go to the control panel. There is no e-mail accounts. So I'm dead in the water right there.
Sorry
Mike
*****************************************************************
when you open the mail account in Control panel. Click on e-mail accounts->> view existing accounts->> next. What does it show there?
Should show mail account and type
bamajim
joe53
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May 4th, 2006 21:00
gmdoran:
Whenever email scanners or anti-spam scanners interfere with your email, they are best disabled or uninstalled.
See: http://www.oehelp.com/OETips.aspx#3
GMD5141
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May 8th, 2006 16:00
joe53
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May 8th, 2006 21:00
gmdoran:
All that line does is to register Outlook Express as your default email. It will not solve your problem.
My original advice stands: Disable spamkiller. You have already demonstrated that is is interfering with your email, slowing it down, and causing error messages, all of which go away when you turn off spamkiller.
GMD5141
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May 8th, 2006 23:00
joe53,
Thanks for your resonse. The error message I get on boot up is that outlook express isn't my default e-mail program. So by running this command they feel that error message will clear up.
I'm not sure about the slowness. I think the slowness was comming from spamkiller trying to interact with Outlook and not Outlook Express. Once I get the program to quit looking to Outlook I feel it may fix that.
I have installed McAfee Internet Security Suite on another computer and it is functioning properly.
At worse if the program still doesn't work properly I can re-run the removal tool to uninstall spamkiller again.
I appreciate your advice though.
gmdoran
joe53
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May 9th, 2006 00:00
joe53
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May 9th, 2006 22:00
As do I!
I keep separate email accounts, though. One for trusted family and friends (not always synonymous!), one for work-related, and one for all others, including website registrations, support feedback for software etc. Only one account gets spam. Guess which?
Thanks for posting the feedback.
Joe
GMD5141
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May 9th, 2006 22:00