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October 12th, 2006 17:00

McAfee VirusScan Plus 2007 Conflict with Norton. Help!!

Hello Everyone,

I am trying to install McAfee VirusScan Plus 2007 on my Windows XP machine. Each time I get an error saying it can't install because of Norton Rescue Disk and Norton Antivirus 2002 Professional Edition.

I have never installed these items so they must have come with this computer (Dell Dimension). I uninstalled everything I could but am still getting the error.

Here is what I have done so far:

*Uninstalled Norton
*Went to the Norton website and used the removal tool to get rid of anything Norton leaves behind.
*Removed all Norton/Symantec folders and files.
*Went into the Regedit and got rid of everything Norton/Symantec
*Also tried booting into Safe Mode to get rid of everything.
*ran all my spyware products.
*Went to the McAfee help site and they cant' help me because it is a Norton product.
*Went to Norton and they don't have anything relating to products from 2002.

So, how on EARTH do I get rid of this? I want to install my software.

Much much thanks in advance.

I really need to get rid of this program. Also, I can not reinstall XP because it didn't come with this Dell.

October 12th, 2006 17:00

I really do not want to reinstall the entire OS. Isn't there another way?

Is the program hiding somewhere that I haven't thought of?

8.8K Posts

October 12th, 2006 17:00

Did tell send you an installation disc, if not call them and ask for one.

ZB1

26 Posts

November 16th, 2006 21:00

 
The web address above is the link to the "Norton Removal Tool".  I got this from my newly acquired Indian friend at Symantec who was helping me with a Norton 2007 issue.
 
It removed stuff that I wouldn't have believed was still on my PC ... (ie; left over files, directories, registry entries, etc.) !!
 
Hopefully, after using this, McAfee will install with no other problems.
 
-Tom-
 
 
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