Welcome. Thank you for using Dell Community Forums.

I am reviewing your log. In the meantime, you can help me by addressing the following:

* Have you posted this issue on another forum? If so, please provide a link to the topic.

* You are running an old vulnerable version of Internet Explorer. It would be good to update your browser after we have confirmed that the system is clean.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.    

* Have you at any time used Dell's Screen Share program to browse the Dell site?

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. *Please note also that not all of our tools work on 64-bit systems, so we may be limited in our procedures.

* The presence of windows error codes may indicate hardware problems and could limit the success of infection removal.

• Download ERUNT

• Install ERUNT by following the prompts

• Start ERUNT

• Choose a location for the backup

• Make sure that at least the first two check boxes are ticked
• Press OK
• Press YES to create the folder.

If there is a problem after making changes to the system, to restore your registry, go to the folder and start ERUNT.exe

Let me know after you have installed ERUNT.

No Reply within 3 days will result in this topic being closed, and I will remove it from my subscriptions. If you require more time, please let me know.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

Thanks for letting me know.

Ok, thanks for the information.  I will start on this tonight after work and update when I have completed everything.  just as an FYI, I have only posted on this forum.

* Have you posted this issue on another forum? If so, please provide a link to the topic.

NO

* You are running an old vulnerable version of Internet Explorer. It would be good to update your browser after we have confirmed that the system is clean.

I was previously running Mozilla Firefox, but I will change back to IE once the system is clean

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

It is now enabled

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

I believe I have removed all cracked software

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.

I believe I have removed programs

* Have you at any time used Dell's Screen Share program to browse the Dell site?

No, I do not recall ever doing this

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

I own the computer

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

Understood and thanks again

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

understood

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. *Please note also that not all of our tools work on 64-bit systems, so we may be limited in our procedures.

* The presence of windows error codes may indicate hardware problems and could limit the success of infection removal.

• Download ERUNT

I have downloaded and followed the steps for saving a registry

Please download DeFogger to your desktop.
Double click DeFogger to run the tool.

• The application window will appear
• Click the Disable button to disable your CD Emulation drivers.
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

Do not re-enable these drivers until otherwise instructed.

After we have finished with ALL malware removal and we have confirmed that your system is clean, re-enable your Emulation drivers.

To do that, you will double click DeFogger to run the tool.

• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers.
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

To continue for now:
We need to see some additional information about what is happening in your machine.

Please download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

• Save both reports to your desktop.

-----------------------------------------------------

• Copy/paste both logs to your reply on the forum along with the log requested by the tool below. Do not attach them.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

Download CKScanner from here:  http://downloads.malwareremoval.com/CKScanner.exe
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply along with your two DDS logs.

Bugbatter, just as an FYI...I am heading out of town for the weekend.  I just need to complete the DDS.  The first time I tried the computer locked up and had "RunDLL Error - Clearmytracks".  I am returning Sunday afternoon and will continue with that.  thanks again

Try running the following scan:

* If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use the update link mentioned below to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "lookinhere.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the files to the infected computer. Install the "lookinhere.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself.
• Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates,

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top.

• When the scan is finished, a message box will say "The scan completed successfully.

• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report into your next reply and exit MBAM. See if you are able to run DDS at that point and if so please post the logs.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.

**If you need to re-install MBAM but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from HERE

I am having trouble completing the DDS.  I have downloaded the program and can start it up but it never finishes and and pretty much locks the computer up.  I have tried it roughly 5-6 times.  any advice?

still unable to run DDS

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5937

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

3/2/2011 10:59:38 PM
mbam-log-2011-03-02 (22-59-38).txt

Scan type: Full scan (C:\|)
Objects scanned: 54608
Time elapsed: 2 hour(s), 56 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{52794457-af6c-4c50-9def-f2e24f4c8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Value: {52794457-AF6C-4C50-9DEF-F2E24F4C8889} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{52794457-af6c-4c50-9def-f2e24f4c8889} (PUP.WhiteSmoke) -> Value: {52794457-af6c-4c50-9def-f2e24f4c8889} -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Please run the following scans:

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open.
  Please post the contents of both log.txt (will be maximized) and info.txt (will be minimized)

Download Security Check by screen317 and save it to your Desktop: here or here

• Run Security Check
• Follow the onscreen instructions inside of the command window.
• A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.

info.txt logfile of random's system information tool 1.08 2011-03-03 18:53:06

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
32 Bit HP CIO Components Installer-->MsiExec.exe /I{92127AF5-FDD8-4ADF-BC40-C356C9EE0B7D}
AccessDirect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{417B79C9-CDB4-477F-952D-840CEFC57A6C}\setup.exe" -l0x9
Adobe Download Manager 1.2 (Remove Only)-->"C:\Program Files\Common Files\Adobe\ESD\uninst.exe"
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe -maintain plugin
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7646-A70000000000}
Broadcom Advanced Control Suite-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
DAO-->MsiExec.exe /I{64116298-93C5-401D-B06C-39D8E3338508}
DefilerPak 1.19 (Remove Only)-->"C:\Program Files\DefilerPak\UnDefile.exe"
Dell AIO Printer A920-->C:\WINDOWS\System32\spool\drivers\w32x86\3\DLBKUN5C.EXE -dDell AIO Printer A920
Dell ResourceCD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Dell Solution Center-->MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Diskeeper Professional Edition-->MsiExec.exe /X{5511D34C-323F-42E0-8C82-0AEB3E920417}
D-Link RangeBooster G WNA-2330-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AFF5BD64-6AD5-435F-8171-1DCE8B1D23CF}\setup.exe" -l0x9  -removeonly
DVDSentry-->MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
Easy CD Creator 5 Basic-->MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
FastStone Photo Resizer 1.4-->C:\Program Files\FastStone Photo Resizer\uninst.exe
FaxTools-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F45298E5-0083-426F-A668-1A2C5F04B8A0}\setup.exe" -l0x9 ControlPanel
HiJackThis-->MsiExec.exe /X{45A66726-69BC-466B-A7A4-12FCBA4883D7}
Hondata HondaLogger V3.6.4-->"C:\Program Files\HondaLogger\unins000.exe"
Hondata RomEditor4 ECU Editor-->"C:\Program Files\RomEditor4\unins000.exe"
Hotfix for Windows XP (KB2158563)-->"C:\WINDOWS\$NtUninstallKB2158563$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB2443685)-->"C:\WINDOWS\$NtUninstallKB2443685$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe"
HP Customer Participation Program 13.0-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat -forcereboot
HP Deskjet D1600 Printer Driver Software 13.0 Rel .6-->C:\Program Files\HP\Digital Imaging\{2CD0168D-FBBC-4667-8810-105CB6EC6348}\setup\hpzscr01.exe -datfile hphscr33.dat -onestop -forcereboot
HP Imaging Device Functions 13.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP Print Projects 1.0-->C:\Program Files\HP\Digital Imaging\HPPrintProjects\hpzscr01.exe -datfile hpqbud19.dat
HP Smart Web Printing 4.5-->C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpzscr01.exe -datfile hpqbud15.dat
HP Solution Center 13.0-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat -forcereboot
HP Update-->MsiExec.exe /X{7059BDA7-E1DB-442C-B7A1-6144596720A4}
HPDiagnosticAlert-->MsiExec.exe /I{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}
Intel(R) Extreme Graphics Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
InterVideo WinDVD-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
J2SE Runtime Environment 5.0 Update 3-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150030}
Java(TM) 6 Update 23-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Keyspan USB Serial Adapter-->C:\Program Files\InstallShield Installation Information\{2E97DE76-851A-48AA-A0D6-665860FAD9CA}\setup.exe -runfromtemp -l0x0009 -removeonly
LiveUpdate 1.6 (Symantec Corporation)-->C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Security Update (KB2416447)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M2416447\M2416447Uninstall.msp"
Microsoft .NET Framework 1.1 Security Update (KB979906)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M979906\M979906Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Data Access Components KB870669-->C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Mozilla Firefox (3.6.13)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Norton AntiVirus Corporate Edition-->MsiExec.exe /I{BD12EB47-DBDF-11D3-BEEA-00A0CC272509}
Norton PC Checkup-->C:\Program Files\NortonInstaller\{170fa89a-6886-4c9e-b17b-12bccdd80788}\NortonPCCheckup\LicenseType\2.0.8.13\InstStub.exe /X
Paint Shop Pro 7-->MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
PCTEL 2304WT V.9x MDC Modem Drivers-->ptuninst.exe
QuickSet-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 UNINSTALL
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB2378111)-->"C:\WINDOWS\$NtUninstallKB2378111_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB975558)-->"C:\WINDOWS\$NtUninstallKB975558_WM8$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB979402)-->"C:\WINDOWS\$NtUninstallKB979402_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2121546)-->"C:\WINDOWS\$NtUninstallKB2121546$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2183461)-->"C:\WINDOWS\$NtUninstallKB2183461$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2259922)-->"C:\WINDOWS\$NtUninstallKB2259922$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2279986)-->"C:\WINDOWS\$NtUninstallKB2279986$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2296011)-->"C:\WINDOWS\$NtUninstallKB2296011$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2296199)-->"C:\WINDOWS\$NtUninstallKB2296199$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2347290)-->"C:\WINDOWS\$NtUninstallKB2347290$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2360131)-->"C:\WINDOWS\$NtUninstallKB2360131$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2360937)-->"C:\WINDOWS\$NtUninstallKB2360937$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2387149)-->"C:\WINDOWS\$NtUninstallKB2387149$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2416400)-->"C:\WINDOWS\$NtUninstallKB2416400$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2419632)-->"C:\WINDOWS\$NtUninstallKB2419632$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2423089)-->"C:\WINDOWS\$NtUninstallKB2423089$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2436673)-->"C:\WINDOWS\$NtUninstallKB2436673$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2440591)-->"C:\WINDOWS\$NtUninstallKB2440591$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2443105)-->"C:\WINDOWS\$NtUninstallKB2443105$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB963027)-->"C:\WINDOWS\$NtUninstallKB963027$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969897)-->"C:\WINDOWS\$NtUninstallKB969897$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972260)-->"C:\WINDOWS\$NtUninstallKB972260$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974455)-->"C:\WINDOWS\$NtUninstallKB974455$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe"
Security Update for Windows XP (KB976325)-->"C:\WINDOWS\$NtUninstallKB976325$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979687)-->"C:\WINDOWS\$NtUninstallKB979687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981322)-->"C:\WINDOWS\$NtUninstallKB981322$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981349)-->"C:\WINDOWS\$NtUninstallKB981349$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981957)-->"C:\WINDOWS\$NtUninstallKB981957$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982132)-->"C:\WINDOWS\$NtUninstallKB982132$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982381)-->"C:\WINDOWS\$NtUninstallKB982381$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe"
Shop for HP Supplies-->C:\Program Files\HP\Digital Imaging\HPSSupply\hpzscr01.exe -datfile hpqbud16.dat
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for Windows XP (KB2141007)-->"C:\WINDOWS\$NtUninstallKB2141007$\spuninst\spuninst.exe"
Update for Windows XP (KB2345886)-->"C:\WINDOWS\$NtUninstallKB2345886$\spuninst\spuninst.exe"
Update for Windows XP (KB2467659)-->"C:\WINDOWS\$NtUninstallKB2467659$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Update for Windows XP (KB976749)-->"C:\WINDOWS\$NtUninstallKB976749$\spuninst\spuninst.exe"
Update for Windows XP (KB978207)-->"C:\WINDOWS\$NtUninstallKB978207$\spuninst\spuninst.exe"
Update for Windows XP (KB980182)-->"C:\WINDOWS\$NtUninstallKB980182$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
WD Diagnostics-->MsiExec.exe /X{0AB76F69-E761-4CFA-B9B0-A1906B4E9E4B}
WhiteSmoke Toolbar-->C:\Program Files\whitesmoketoolbar\uninstall.exe
Windows Blaster Worm Removal Tool (KB833330)-->C:\WINDOWS\$NtUninstallKB833330$\spuninst\spuninst.exe
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======System event log======

Computer Name: STEVELAPTOP
Event Code: 1002
Message: The IP address lease 192.168.2.2 for the Network Card with network address 0015E9D98434 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Record Number: 33501
Source Name: Dhcp
Time Written: 20100514183652.000000-240
Event Type: error
User:

Computer Name: STEVELAPTOP
Event Code: 7000
Message: The Ati HotKey Poller service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Record Number: 33471
Source Name: Service Control Manager
Time Written: 20100508200025.000000-240
Event Type: error
User:

Computer Name: STEVELAPTOP
Event Code: 7009
Message: Timeout (30000 milliseconds) waiting for the Ati HotKey Poller service to connect.

Record Number: 33470
Source Name: Service Control Manager
Time Written: 20100508200025.000000-240
Event Type: error
User:

Computer Name: STEVELAPTOP
Event Code: 7000
Message: The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Record Number: 33469
Source Name: Service Control Manager
Time Written: 20100508200025.000000-240
Event Type: error
User:

Computer Name: STEVELAPTOP
Event Code: 7011
Message: Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

Record Number: 33457
Source Name: Service Control Manager
Time Written: 20100508164148.000000-240
Event Type: error
User:

=====Application event log=====

Computer Name: STEVELAPTOP
Event Code: 6
Message:

Could not scan 16 files inside C:\Documents and Settings\Steve Giannitti\Application Data\Sun\Java\Deployment\cache\6.0\54\749d2af6-235b2287 due to extraction errors encountered by the Decomposer Engines.

Record Number: 20363
Source Name: Norton AntiVirus
Time Written: 20091130211105.000000-300
Event Type: warning
User:

Computer Name: STEVELAPTOP
Event Code: 6
Message:

Scan could not open file C:\Documents and Settings\Steve Giannitti\Application Data\Mozilla\Firefox\Profiles\zvdn0v8l.default\SEARCH~1.SQL [00000003]

Record Number: 20362
Source Name: Norton AntiVirus
Time Written: 20091130210618.000000-300
Event Type: warning
User:

Computer Name: STEVELAPTOP
Event Code: 6
Message:

Scan could not open file C:\Documents and Settings\Steve Giannitti\Application Data\Mozilla\Firefox\Profiles\zvdn0v8l.default\PLACES~2.SQL [00000003]

Record Number: 20361
Source Name: Norton AntiVirus
Time Written: 20091130210618.000000-300
Event Type: warning
User:

Computer Name: STEVELAPTOP
Event Code: 6
Message:

Scan could not open file C:\Documents and Settings\Steve Giannitti\Application Data\Mozilla\Firefox\Profiles\zvdn0v8l.default\PLACES~1.SQL [00000003]

Record Number: 20360
Source Name: Norton AntiVirus
Time Written: 20091130210618.000000-300
Event Type: warning
User:

Computer Name: STEVELAPTOP
Event Code: 6
Message:

Scan could not open file C:\Documents and Settings\Steve Giannitti\Application Data\Mozilla\Firefox\Profiles\zvdn0v8l.default\PERMIS~1.SQL [00000003]

Record Number: 20359
Source Name: Norton AntiVirus
Time Written: 20091130210618.000000-300
Event Type: warning
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\Executive Software\Diskeeper\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 9, GenuineIntel
"PROCESSOR_REVISION"=0209
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"="C\QTJava.zip"
"QTJAVA"="C\QTJava.zip"
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------

Logfile of random's system information tool 1.08 (written by random/random)
Run by Steve Giannitti at 2011-03-03 18:49:38
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 17 GB (61%) free of 29 GB
Total RAM: 254 MB (25% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:52:35 PM, on 3/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\D-Link\RangeBooster G WNA-2330\acs.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\QuickTime\qttask         .exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\D-Link\RangeBooster G WNA-2330\wirelesscm.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2 .exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Steve Giannitti\Local Settings\Temporary Internet Files\Content.IE5\227YSDPA\RSIT[1].exe
C:\Program Files\trend micro\Steve Giannitti.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WhiteSmoke Toolbar - {52794457-af6c-4c50-9def-f2e24f4c8889} - C:\Program Files\whitesmoketoolbar\whitesmoketoolbarX.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: WhiteSmoke Toolbar - {52794457-af6c-4c50-9def-f2e24f4c8889} - C:\Program Files\whitesmoketoolbar\whitesmoketoolbarX.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask          .exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [sysapp.exe] C:\sysapp\sysapp.exe
O4 - HKLM\..\Policies\Explorer\Run: [Elqcu] C:\WINDOWS\system32\rdchosty.exe
O4 - HKUS\S-1-5-18\..\Run: [CE8SIIFGSU] C:\WINDOWS\TEMP\Qwl .exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [sysapp.exe] C:\sysapp\sysapp.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CE8SIIFGSU] C:\WINDOWS\TEMP\Qwl .exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Wireless Connection Manager.lnk = C:\Program Files\D-Link\RangeBooster G WNA-2330\wirelesscm.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\Program Files\D-Link\RangeBooster G WNA-2330\acs.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe

--
End of file - 7929 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\At1.job
C:\WINDOWS\tasks\At10.job
C:\WINDOWS\tasks\At11.job
C:\WINDOWS\tasks\At12.job
C:\WINDOWS\tasks\At13.job
C:\WINDOWS\tasks\At14.job
C:\WINDOWS\tasks\At15.job
C:\WINDOWS\tasks\At16.job
C:\WINDOWS\tasks\At17.job
C:\WINDOWS\tasks\At18.job
C:\WINDOWS\tasks\At19.job
C:\WINDOWS\tasks\At2.job
C:\WINDOWS\tasks\At20.job
C:\WINDOWS\tasks\At21.job
C:\WINDOWS\tasks\At22.job
C:\WINDOWS\tasks\At23.job
C:\WINDOWS\tasks\At24.job
C:\WINDOWS\tasks\At3.job
C:\WINDOWS\tasks\At4.job
C:\WINDOWS\tasks\At5.job
C:\WINDOWS\tasks\At6.job
C:\WINDOWS\tasks\At7.job
C:\WINDOWS\tasks\At8.job
C:\WINDOWS\tasks\At9.job
C:\WINDOWS\tasks\{22116563-108C-42c0-A7CE-60161B75E508}.job
C:\WINDOWS\tasks\{62C40AA6-4406-467a-A5A5-DFDF1B559B7A}.job
C:\WINDOWS\tasks\{BBAEAEAF-1275-40e2-BD6C-BC8F88BD114A}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
HP Print Enhancer - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll [2009-05-21 328248]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2004-12-14 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{52794457-af6c-4c50-9def-f2e24f4c8889}]
WhiteSmoke Toolbar - C:\Program Files\whitesmoketoolbar\whitesmoketoolbarX.dll [2011-03-02 81920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
C:\PROGRA~1\SPYBOT~1\SDHelper.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-11-24 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2010-11-24 79648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}]
HP Smart BHO Class - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2009-05-21 509496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{52794457-af6c-4c50-9def-f2e24f4c8889} - WhiteSmoke Toolbar - C:\Program Files\whitesmoketoolbar\whitesmoketoolbarX.dll [2011-03-02 81920]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"PCTVOICE"=C:\WINDOWS\system32\pctspk.exe [2001-08-17 86016]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-19 155648]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2005-10-19 126976]
"SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe []
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe []
"DadApp"=C:\Program Files\Dell\AccessDirect\dadapp.exe []
"DVDSentry"=C:\WINDOWS\System32\DSentry.exe [2002-07-17 28672]
"AdaptecDirectCD"=C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe []
"Dell AIO Printer A920"=C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe []
"vptray"=C:\Program Files\NavNT\vptray.exe []
"QuickTime Task"=C:\Program Files\QuickTime\qttask          .exe [2005-10-30 98304]
"SunJavaUpdateSched"=C:\Program Files\Common Files\Java\Java Update\jusched.exe []
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2011-02-11 94212]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
"Elqcu"=C:\WINDOWS\system32\rdchosty.exe []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2011-02-11 94216]
"sysapp.exe"=C:\sysapp\sysapp.exe []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Wireless Connection Manager.lnk - C:\Program Files\D-Link\RangeBooster G WNA-2330\wirelesscm.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2005-10-19 348160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
C:\WINDOWS\System32\NavLogon.dll [2001-09-24 45056]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Disabled:AOL Instant Messenger"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Disabled:LimeWire"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\Program Files\WinMX\WinMX.exe"="C:\Program Files\WinMX\WinMX.exe:*:Disabled:WinMX Application"
"C:\Program Files\SopCast\SopCast.exe"="C:\Program Files\SopCast\SopCast.exe:*:Enabled:SopCast Main Application"
"C:\Program Files\SopCast\adv\SopAdver.exe"="C:\Program Files\SopCast\adv\SopAdver.exe:*:Enabled:SopCast Adver"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer"
"C:\Program Files\SopCast\sopvod.exe"="C:\Program Files\SopCast\sopvod.exe:*:Enabled:sopvod"
"C:\WINDOWS\SYSTEM32\LEXPPS.EXE"="C:\WINDOWS\SYSTEM32\LEXPPS.EXE:*:Disabled:LEXPPS.EXE"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe"="C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe:*:Enabled:hpqgpc01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe"
"C:\Program Files\HP\HP Software Update\HPWUCli.exe"="C:\Program Files\HP\HP Software Update\HPWUCli.exe:*:Enabled:hpwucli.exe"
"C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe"="C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe"="C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe:*:Enabled:hpqgpc01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe"
"C:\Program Files\HP\HP Software Update\HPWUCli.exe"="C:\Program Files\HP\HP Software Update\HPWUCli.exe:*:Enabled:hpwucli.exe"
"C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe"="C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe"

======List of files/folders created in the last 1 months======

2011-03-03 18:49:38 ----DC---- C:\rsit
2011-03-02 23:01:27 ----D---- C:\Program Files\whitesmoketoolbar
2011-02-23 23:17:35 ----D---- C:\WINDOWS\ERDNT
2011-02-23 23:16:33 ----D---- C:\Program Files\ERUNT
2011-02-21 02:01:45 ----D---- C:\Program Files\Trend Micro
2011-02-21 00:41:39 ----D---- C:\Documents and Settings\Steve Giannitti\Application Data\whitesmoketoolbar
2011-02-20 20:51:55 ----D---- C:\Documents and Settings\Steve Giannitti\Application Data\Tific
2011-02-20 20:49:27 ----D---- C:\WINDOWS\system32\drivers\NortonPCCheckup
2011-02-20 20:49:20 ----D---- C:\Program Files\Norton PC Checkup
2011-02-20 20:48:46 ----DC---- C:\Documents and Settings\All Users\Application Data\NortonInstaller
2011-02-20 20:48:46 ----D---- C:\Program Files\NortonInstaller
2011-02-11 15:47:03 ----AC---- C:\Documents and Settings\All Users\Application Data\402P7i45.exe
2011-02-08 21:03:04 ----A---- C:\WINDOWS\cf.txt
2011-02-06 16:16:39 ----DC---- C:\Documents and Settings\All Users\Application Data\Norton
2011-02-06 12:15:09 ----AC---- C:\mbam-error.txt

======List of files/folders modified in the last 1 months======

2011-03-03 18:50:49 ----D---- C:\WINDOWS\Temp
2011-03-03 00:26:22 ----A---- C:\WINDOWS\SchedLgU.Txt
2011-03-02 23:58:54 ----D---- C:\Program Files\QuickTime
2011-03-02 23:41:18 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2011-03-02 23:14:42 ----D---- C:\Documents and Settings\Steve Giannitti\Application Data\HPAppData
2011-03-02 23:01:27 ----AD---- C:\Program Files
2011-03-02 17:59:28 ----D---- C:\WINDOWS\system32\DRIVERS
2011-03-01 21:41:44 ----D---- C:\Program Files\NavNT
2011-02-27 21:06:46 ----D---- C:\Program Files\Dell AIO Printer A920
2011-02-24 18:45:46 ----D---- C:\Program Files\Mozilla Firefox
2011-02-23 23:17:35 ----AD---- C:\WINDOWS
2011-02-23 23:08:07 ----D---- C:\Program Files\D-Tools
2011-02-23 22:52:17 ----HDC---- C:\Config.Msi
2011-02-23 20:14:59 ----SHD---- C:\WINDOWS\Installer
2011-02-23 20:10:10 ----D---- C:\Program Files\Common Files\Microsoft Shared
2011-02-23 20:09:38 ----RSD---- C:\WINDOWS\Fonts
2011-02-23 20:07:36 ----D---- C:\WINDOWS\SYSTEM32
2011-02-23 20:07:26 ----D---- C:\Program Files\Common Files
2011-02-23 20:06:11 ----HD---- C:\WINDOWS\INF
2011-02-23 19:36:30 ----D---- C:\WINDOWS\system32\CatRoot2
2011-02-23 19:32:17 ----HD---- C:\Program Files\InstallShield Installation Information
2011-02-23 19:18:13 ----SHD---- C:\System Volume Information
2011-02-22 23:10:12 ----D---- C:\Documents and Settings\Steve Giannitti\Application Data\Aim
2011-02-22 01:27:34 ----DC---- C:\Documents and Settings\All Users\Application Data\HP
2011-02-20 22:45:44 ----D---- C:\Program Files\Common Files\Symantec Shared
2011-02-20 19:49:10 ----D---- C:\WINDOWS\Prefetch
2011-02-11 20:24:30 ----D---- C:\Program Files\Messenger
2011-02-11 15:47:15 ----SD---- C:\WINDOWS\Tasks
2011-02-11 15:44:36 ----RSHD---- C:\WINDOWS\system32\DLLCACHE
2011-02-07 17:53:56 ----D---- C:\WINDOWS\system32\Restore
2011-02-06 16:00:54 ----HDC---- C:\WINDOWS\$NtUninstallKB2079403$
2011-02-06 12:40:27 ----D---- C:\Documents and Settings\Steve Giannitti\Application Data\iejv

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 agp440;Intel AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agp440.sys [2008-04-13 42368]
R0 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
R0 alim1541;ALI AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\alim1541.sys [2008-04-13 42752]
R0 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\System32\DRIVERS\amdagp.sys [2008-04-13 43008]
R0 cbidf;cbidf; C:\WINDOWS\System32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
R0 ohci1394;Texas Instruments OHCI Compliant IEEE 1394 Host Controller; C:\WINDOWS\System32\DRIVERS\ohci1394.sys [2008-04-13 61696]
R0 sisagp;SIS AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\sisagp.sys [2008-04-13 40960]
R0 viaagp;VIA AGP Bus Filter; C:\WINDOWS\System32\DRIVERS\viaagp.sys [2008-04-13 42240]
R0 Vmodem;W2k Vmodem; C:\WINDOWS\System32\DRIVERS\vmodem.sys [2003-05-30 690973]
R0 Vpctcom;W2k Vpctcom; C:\WINDOWS\System32\DRIVERS\vpctcom.sys [2003-05-30 477403]
R0 Vvoice;W2k Vvoice; C:\WINDOWS\System32\DRIVERS\vvoice.sys [2003-05-28 66111]
R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2002-12-17 61424]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2002-12-17 23436]
R1 cdudf_xp;cdudf_xp; C:\WINDOWS\system32\drivers\cdudf_xp.sys [2002-12-17 241152]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 omci;OMCI WDM Device Driver; C:\WINDOWS\System32\DRIVERS\omci.sys [2003-01-07 17217]
R1 pwd_2k;pwd_2k; C:\WINDOWS\system32\drivers\pwd_2k.sys [2003-09-15 143834]
R1 UdfReadr_xp;UdfReadr_xp; C:\WINDOWS\system32\drivers\UdfReadr_xp.sys [2003-09-15 206464]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.2.0.3; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2007-02-16 17801]
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mrtRate;mrtRate; C:\WINDOWS\system32\drivers\mrtRate.sys [2001-02-28 34712]
R2 NAVAPEL;NAVAPEL; \??\C:\Program Files\NavNT\NAVAPEL.SYS []
R3 AR5211;D-Link Adapter; C:\WINDOWS\system32\DRIVERS\ar5211.sys [2006-01-06 469632]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\System32\DRIVERS\bcm4sbxp.sys [2003-06-02 43136]
R3 ialm;ialm; C:\WINDOWS\System32\DRIVERS\ialmnt5.sys [2005-10-19 807998]
R3 mmc_2K;mmc_2K; C:\WINDOWS\system32\drivers\mmc_2K.sys [2003-09-15 30630]
R3 NAVAP;NAVAP; \??\C:\Program Files\NavNT\NAVAP.sys []
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101013.002\NAVENG.sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101013.002\NAVEX15.sys []
R3 STAC97;Audio Driver (WDM) - SigmaTel CODEC; C:\WINDOWS\system32\drivers\STAC97.sys [2002-11-11 193840]
R3 SymEvent;SymEvent; \??\C:\Program Files\Symantec\SYMEVENT.SYS []
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\System32\DRIVERS\SynTP.sys [2005-06-24 190560]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S0 IFP300;iRiver Internet Audio Player IFP-300; C:\WINDOWS\System32\DRIVERS\ifp300.sys []
S1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\System32\DRIVERS\p3.sys [2008-04-13 42752]
S3 {5C8B2B62-A385-11d5-A78B-00104B672758};AIM 3.0 Part 01 Codec Driver CH-7017-A; C:\WINDOWS\system32\drivers\A311.sys [2003-02-04 31799]
S3 {5C8B2B65-A385-11d5-A78B-00104B672758};AIM 3.0 Part 01 Codec Driver CH-7017-B; C:\WINDOWS\system32\drivers\A310.sys [2003-02-04 33335]
S3 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2003-02-04 109280]
S3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2003-02-04 78304]
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 atimtai;atimtai; C:\WINDOWS\System32\DRIVERS\atimtai.sys [2001-08-17 281600]
S3 ATWPKT2;ATWPKT2; \??\C:\Program Files\America Online 8.0\ATWPKT2.SYS []
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
S3 dvd_2K;dvd_2K; C:\WINDOWS\system32\drivers\dvd_2K.sys [2003-09-15 25898]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver; C:\WINDOWS\System32\DRIVERS\el575nd5.sys [2001-08-17 69692]
S3 EL90XBC;3Com EtherLink XL 90XB/C Adapter Driver; C:\WINDOWS\System32\DRIVERS\el90xbc5.sys [2001-08-17 66591]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2008-10-28 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2008-10-28 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2008-10-28 21568]
S3 i81x;i81x; C:\WINDOWS\System32\DRIVERS\i81xnt5.sys [2004-08-04 161020]
S3 iAimFP0;iAimFP0; C:\WINDOWS\System32\DRIVERS\wADV01nt.sys [2004-08-04 12415]
S3 iAimFP1;iAimFP1; C:\WINDOWS\System32\DRIVERS\wADV02NT.sys [2004-08-04 12127]
S3 iAimFP2;iAimFP2; C:\WINDOWS\System32\DRIVERS\wADV05NT.sys [2004-08-04 11775]
S3 iAimFP3;iAimFP3; C:\WINDOWS\System32\DRIVERS\wSiINTxx.sys [2004-08-04 12063]
S3 iAimFP4;iAimFP4; C:\WINDOWS\System32\DRIVERS\wVchNTxx.sys [2004-08-04 19455]
S3 iAimTV0;iAimTV0; C:\WINDOWS\System32\DRIVERS\wATV01nt.sys [2004-08-04 29311]
S3 iAimTV1;iAimTV1; C:\WINDOWS\System32\DRIVERS\wATV02NT.sys [2004-08-04 19551]
S3 iAimTV2;iAimTV2; C:\WINDOWS\System32\DRIVERS\wATV03nt.sys []
S3 iAimTV3;iAimTV3; C:\WINDOWS\System32\DRIVERS\wATV04nt.sys [2004-08-04 33599]
S3 iAimTV4;iAimTV4; C:\WINDOWS\System32\DRIVERS\wCh7xxNT.sys [2004-08-04 23615]
S3 maestro;ESS Maestro 3 Audio Driver (WDM); C:\WINDOWS\system32\drivers\es198x.sys [2001-08-17 174464]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 Ptserial;W2K Pctel Serial Device Driver; C:\WINDOWS\System32\DRIVERS\ptserial.sys [2003-02-24 135292]
S3 USA19H;USA19H; C:\WINDOWS\system32\DRIVERS\USA19H2k.sys [2007-10-30 704000]
S3 USA19H2KP;Keyspan USB Serial Port Driver; C:\WINDOWS\system32\DRIVERS\USA19H2kp.SYS [2007-05-29 24192]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 USRWDXJS;USRWDXJSMiniPCI Winmodem; C:\WINDOWS\System32\DRIVERS\USRWDXJS.sys [2001-08-17 687999]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\System32\DRIVERS\wanatw4.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ACS;Atheros Configuration Service; C:\Program Files\D-Link\RangeBooster G WNA-2330\acs.exe [2005-02-10 36864]
R2 DefWatch;DefWatch; C:\Program Files\NavNT\defwatch.exe [2001-09-24 32768]
R2 Diskeeper;Diskeeper; C:\Program Files\Executive Software\Diskeeper\DkService.exe [2004-01-06 327792]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2010-11-12 153376]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2003-04-07 303104]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 Norton AntiVirus Server;Norton AntiVirus Client; C:\Program Files\NavNT\rtvscan.exe [2001-09-24 454656]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher; C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe [2010-11-23 120248]
R2 PCCUJobMgr;Common Client Job Manager Service; C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe [2009-08-24 126392]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R3 hpqcxs08;hpqcxs08; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\System32\Atievxx.exe [2001-08-17 37376]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]

-----------------EOF-----------------

 Results of screen317's Security Check version 0.99.9 
 Windows XP Service Pack 3 
 Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
 Windows Firewall Enabled! 
 Norton AntiVirus Corporate Edition  
```````````````````````````````
Anti-malware/Other Utilities Check:
 Malwarebytes' Anti-Malware   
 Java(TM) 6 Update 23 
 Java(TM) 6 Update 7 
 Out of date Java installed!
 Adobe Flash Player  10.1.102.64 
Adobe Reader 7.0
Out of date Adobe Reader installed!
 Mozilla Firefox (3.6.13)
````````````````````````````````
Process Check: 
objlist.exe by Laurent
 Norton ccSvcHst.exe
``````````End of Log````````````

See if you can run DDS again.

See if you can run DDS again.

Still unable to finish a DDS scan.

should I do the CKSCANNER you originally suggested?

No, please delete CK Scanner and its log. Leave DDS if you still have it. Some CD Emulators use a hidden driver which can be seen as a rootkit, and can also interfere with a correct read of the state of the machine by our tools.

Before we run our next tool, please uninstall the following software. It can be re-installed once we have determined the cleaning process is complete.
The following should be uninstalled via the Control Panel:
Daemon Tools and Daemon Tools Lite

For a complete uninstall, and so our tools may run unhindered, please also follow the steps on DuplexSecure's page for uninstalling the SPTD driver which these emulators use.
http://www.duplexsecure.com/en/faq
Scroll down to:
Quote:

Q: How can I remove SPTD driver on 32-bit OS?
Follow the instructions.
Quote:
Q: How can I remove SPTD driver on 32-bit OS?

A: To remove SPTD, simply download SPTD setup file "SPTDinst-v162-x86.exe" for Windows 2000/XP/2003/Vista (32-bit) [911,856 bytes] and execute it.
In dialog that appears press "Uninstall" button and then SPTD will remove itself from your Windows installation.

Following that uninstallation, please visit this webpage for download links, and instructions for running ComboFix (If you have a prior copy of Combofix, delete it now!) :

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Please login as Administrator. If using Vista or Windows 7, do not attempt to simply run ComboFix with Admin Approval Mode. Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Double click on ComboFix.exe & follow the prompts.

• As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.Note: If you have SP3, use the SP2 package. If Vista or Windows 7, skip the Recovery Console instructions. It is already installed on Vista and Winows 7 versions of Windows.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:





Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you.
Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

* Additional information on A/V control HERE. * ComboFix is not intended for use with servers.

See if you can rename sptd.sys, to sptd.bak so it will not load. It is usually located here:  C:\Windows\System32\Drivers\sptd.sys  for Windows XP/Vista/7.

Then continue with the rest of the instructions.