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590
June 1st, 2011 08:00
Redirecting searches, Browser Crashing
On our work computer we have developed a virus that will only let us run Google Chrome, and only let us access it through the My Documents explorer window. Anytime I click on a shortcut or start menu link to Internet explorer or Firefox, they immediately crash. Also once we get Google chrome running it is redirecting our searches and crashes at will... The computer runs full time as our point of sale system and is always connected to the internet.
Here is the Hijack this log from this morning.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:58:22 AM, on 06/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\caamsvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Documents and Settings\Peak Collegeville\Local Settings\Application Data\CrossLoop\CrossLoopService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Roxio\5.0\CPMonitor.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\RTHDCPL.EXEC:\Program Files\CA\CA Internet Security Suite\ccprovsp.exeC:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exeC:\DOCUME~1\PEAKCO~1\LOCALS~1\Temp\smgwfds.exe
C:\Program Files\Microsoft Office\Office\OSA.EXEC:\Retail STAR\dbntsrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\system32\cmd.exe
C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exeC:\Documents and Settings\Peak Collegeville\Application Data\Microsoft\conhost.exe
C:\Documents and Settings\Peak Collegeville\Application Data\dwm.exe
C:\DOCUME~1\PEAKCO~1\LOCALS~1\Temp\csrss.exe
C:\Program Files\Microsoft Office\Office\Winword.exe
C:\Documents and Settings\Peak Collegeville\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50020
F3 - REG:win.ini: load=C:\DOCUME~1\PEAKCO~1\LOCALS~1\Temp\csrss.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files\Roxio\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Windows Hosting Service Login] C:\Documents and Settings\Peak Collegeville\Application Data\Microsoft\\exploiter.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Ggaqe] rundll32.exe "C:\WINDOWS\osahuyuruwok.dll",Startup
O4 - HKLM\..\Run: [cftmon] C:\WINDOWS\system32\trxt.exe
O4 - HKLM\..\Run: [conhost] C:\Documents and Settings\Peak Collegeville\Application Data\Microsoft\conhost.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Peak Collegeville\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Microsoft Windows Hosting Service Login] C:\Documents and Settings\Peak Collegeville\Application Data\Microsoft\\exploiter.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [Akitebicita] rundll32.exe "C:\WINDOWS\rcdlprio.dll",Startup
O4 - HKCU\..\Run: [506E7F4D_0] C:\DOCUME~1\PEAKCO~1\LOCALS~1\Temp\smgwfds.exe
O4 - HKCU\..\Run: [OUU6KC5WPX] C:\DOCUME~1\PEAKCO~1\LOCALS~1\Temp\Ijz.exe
O4 - HKCU\..\Run: [Z7HRPUZG3M] C:\WINDOWS\Ibaroa.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Schedule STAR.lnk = C:\Retail STAR\StarSchd.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264591699515
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: CAAMSvc - CA - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\caamsvc.exe
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: CrossLoop Service (CrossLoopService) - CrossLoop Inc - C:\Documents and Settings\Peak Collegeville\Local Settings\Application Data\CrossLoop\CrossLoopService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Gupta SQLBase Server1 - Gupta Technologies, LLC - C:\Retail STAR\dbntsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Retail STAR Scheduler (StarSchedService) - Unknown owner - C:\Retail STAR\StarSchedService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Documents and Settings\Peak Collegeville\Local Settings\Application Data\CrossLoop\tvnserver.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
--End of file - 9516 bytes


kevin27_b3d29f
2 Intern
•
1.5K Posts
0
June 12th, 2011 10:00
Hi,
If this is a company machine, then I am afraid that we are unable to assist and you need to contact your IT department and have them clean the machine.
Thanks.
kevin27_b3d29f
2 Intern
•
1.5K Posts
0
June 15th, 2011 16:00
This topic is Inactive.....
The fixes in this topic were written specifically for this user, following them may cause harm to your machine and render it a brick (useless)
If you are the original poster and would like further assistance please post a fresh HJT log in a NEW topic along with details of the problems you are having.
All other user's, please read THIS page and then please start a New Topic at the top of the Malware Removal Forum by clicking the
button.