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11448
July 30th, 2006 16:00
Trouble Uninstalling McAfee Security Center for Dell
I am having a problem trying to uninstall McAfee Security Center for Dell. I talked to McAfee online and I think they gave up. At the end of the call, they told me to uninstall it in safe mode, but safe mode also did not have an uninstaller. This was after they had me go through all the usual steps for uninstalling a program. I'm trying this step before I try calling Dell.
This is my situation: my 90 day trial period expired. I previously uninstalled McAfee and installed Trend Micro, but due to another unrelated problem with fonts in browsers, I had to restore my laptop back a couple months to when I still had McAfee. I found it necessary to reinstall Trend Micro because it didn't show that it was there. I did try reinstalling Trend Micro, which recognized that McAfee was there (I guess since I restored to a previous set point) and asks if I want to uninstall it, but when I say yes, it comes up with an error message: "Uninstall cannot continue because some components are missing. c:programs\mcafee agent\uninst\mpfrem.ui are missing" (or words to that effect).
In my Control Panel, there is no uninstaller for Mcafee, only a listing for McAfee Uninstaller (but I can't find this in my programs, even with a search). No other McAfee programs are listed.
This is my situation: my 90 day trial period expired. I previously uninstalled McAfee and installed Trend Micro, but due to another unrelated problem with fonts in browsers, I had to restore my laptop back a couple months to when I still had McAfee. I found it necessary to reinstall Trend Micro because it didn't show that it was there. I did try reinstalling Trend Micro, which recognized that McAfee was there (I guess since I restored to a previous set point) and asks if I want to uninstall it, but when I say yes, it comes up with an error message: "Uninstall cannot continue because some components are missing. c:programs\mcafee agent\uninst\mpfrem.ui are missing" (or words to that effect).
In my Control Panel, there is no uninstaller for Mcafee, only a listing for McAfee Uninstaller (but I can't find this in my programs, even with a search). No other McAfee programs are listed.
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chasbox
549 Posts
0
July 30th, 2006 19:00
Hi
You could try this http://www.vcn.com/knowledgebase/article.php?id=429 or this
Another way to get rid of Mcafee. This from Dell Moderator-Chris M
* Power the system off
* Power the system on
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode [Press the Enter Key]
* Select the first or only operating system [Press the Enter Key]
(2)
* Click Start- Control Panel- Add or Remove Programs
* Double-click the Add or Remove Programs icon
* Click Remove a program
* Click the McAfee application you want removed (if it isn't listed, close the Control Panel and skip to number 3)
* Click the Change/Remove button
* The InstallShield Wizard dialog box, select the Remove check box
* Click Next
* If you get a window for "Remove Share Component", click "Yes to All"
* If you get a window for "Remove Share File", click "Yes to All"
* Click Yes
* When finished, close all boxes
* Do NOT restart the computer when asked
(3)
* Click Start- Find or Search- Files or Folders
* "Look In" should say Local Hard Drives
* Type McAfee [press Enter]
* Delete any/all found, close all boxes when finished
(4)
* Click Start- Run
* Type regedit [press Enter]
* Highlight My Computer
* Click Edit- Find
* Type McAfee [press Enter]
* Delete any/all found, press F3 to continue searching. Delete any/all found
* Close all boxes when finished
* Click Start- Turn Off Computer- Restart
It's gone.
RPatrickC
2 Posts
0
July 31st, 2006 01:00
chasbox
549 Posts
0
July 31st, 2006 19:00
RPatrickC
YW Glad it worked for you.
maccentric
1 Message
0
February 2nd, 2008 18:00
In case anyone else ends up here, I tried following the link and that worked perfectly and only took a few minutes. Here's the gist of what it says:
1. Open My Computer.
2. Open Drive C:. It's probably called Local Disk (C:),
3. Open Program Files, then Mcafee.com, then agent, then app.
4. Delete any and all files that end with .adf. You can delete them by clicking on the and hitting Delete key on your keyboard or by right-clicking the file(s) and selecting Delete.
5. Go back into Control Panel, then Add/Remove Programs find McAfee SecurityCenter, and click Remove.
6. Check-mark all the various McAfee components (Spam Killer, Firewall, etc.), click uninstall, tell it yes you're sure, go through the uninstall process, then restart the computer and it should be gone.