Dell Vostro 5590 Win10 touchpad not working

Hello, I use Windows 10 Pro 1909 build 18363.476. My touchpad doesn't work with standard driver.

Which driver should I use?

Touchpad device ID: ACPI\VEN_DLL&DEV_095A.

I can use touchpad in BIOS setup and in live ubuntu. So it must be problem with win10 drivers

Responses(1)

D

Didi1357

1 Message

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November 21st, 2019 03:00

I had the same problem. I reinstalled the OS, to have a clean german version without crapware. The touchpad was not working immediately. Installing the other drivers, doing a Windows Update (some of the drivers came this way) and rebooting finally fixed the issue.

In detail I did the following procedure:

Install Wifi-Driver (To have access to Windows Update)
Windows Update (Got me Chipset Driver, Graphics Card driver, Bluetooth Driver, Intel Display Driver)
Reboot
Install Intel Dynamic Tuning, Intel HID Event Filter, Intel Integrated Sensor Hub, Intel Management Engine, Intel Serial I/O
Reboot

After that the touchpad worked.

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