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January 20th, 2019 22:00
Vostro 3560 Fingerprint Reader Windows 7 Professional 64 bit
So I got my Vostro 3560 and I installed the Validity driver and yet under Control Panel the "Biometric Devices" thing is not listed, is there another thing that I need to download to get this bad boy working?
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JOcean
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January 21st, 2019 06:00
When you say Control Panel, I assume you are actually referring to Device Manager?
This forum post may help.
https://www.dell.com/community/Laptops-General-Read-Only/Vostro-3560-launching-fingerprint-reader/td-p/4198376
And
https://www.dell.com/support/article/us/en/19/sln291167/how-to-troubleshoot-and-resolve-fingerprint-reader-and-security-software-issues?lang=en
https://www.dell.com/community/Laptops-General-Read-Only/Dell-vostro-3560-FINGERPRINT-READER-NOT-WORKING/td-p/4309949
Redbaron1234
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February 20th, 2021 12:00
Where do you download the software? I see only drivers. Dell do not gives the links to any software that comes with the laptop. I can found links at Asus and HP for software for my other laptops. Dell gives nothing after the warranty expires all they want to do is sell you another service plan
Redbaron1234
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February 20th, 2021 14:00
@ieee488 Yes I know, but there is software as well.
ieee488
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February 20th, 2021 14:00
software for what?
ieee488
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February 20th, 2021 14:00
@Redbaron1234
No clue what you are talking about.
The fingerprint reader needs a driver to work.
.
Redbaron1234
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February 21st, 2021 03:00
Software to manage your fingerprints or someone elses. My HP and my Asus laptop has it and I can download it from their websites. Use to download it from Dell, but they change their structure.