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October 7th, 2020 12:00
Vostros does no recognize dell battery
Have TWO Vostro's (win 8.1) having a problem with one. It will not recognize either dell batteries (OEM) the good one recognizes both batteries (84% & 93%) and both Ac-Dc power supplies. The problem one will not boot with either battery or power supplies.
1. Have replaced BIOS battery
2. Done the power drain/restart sequence
3. Cleaned both batteries and motherboard connection
4. Rebuilt MBR
5. Windows and dell drivers are up to date
6. Installed win 7 - same problem
I want to update BIOS but can not because of the battery problem, is there a way of updating without a battery? I do not care about using battery
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ejn63
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October 7th, 2020 13:00
Sounds like the problem one needs the system board replaced.