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Frequent encounters with blue screens on Windows 10 due to Dell's Support Assist application
I have a Dell Inspiron 14R 5421, upgraded to Windows 10 SL. Recently, a lot of blue screens are occurring on my laptop.
I have observed that it happens every time when Dell's Support Assist application starts running in background or when I run it manually.
The error is always: KERNEL_SECURITY_CHECK_FAILURE
Is there any solution to fix this?
Thanks.
Anonymous
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February 18th, 2016 05:00
Hi,
Thank you for writing to us!
Kindly follow the steps below :
Please help us know if this helps.
Thanks
Robin
palashv47
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February 18th, 2016 06:00
Thanks for replying.
My system has recovered every time from BSOD successfully, and it has always worked fine but since the past 2-3 weeks, I see BSOD every other day, and it only happens, as I wrote earlier, only when SupportAssist starts running, either automatically in the background, or when I run it manually.
Do I still need to follow these mentioned steps?
Thanks.
Anonymous
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February 22nd, 2016 04:00
Hi,
In that case open Msconfig and remove Support assist from the start and restart the system and then check .
If it still continues kindly follow the steps mentioned above.
Thanks
Robin
palashv47
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February 22nd, 2016 10:00
Hi Robin,
I've disabled SupportAssist service using msconfig, as you suggested. Since BSOD appears every day or every other day (it occurred today too), it'll take some time for me to conclude if the problem still persists or not.
Thanks.
palashv47
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February 25th, 2016 06:00
Hi Robin,
Since, I'm not facing that BSOD issue from the past 2 days, I can confirm that it has been resolved by your suggestion. Thanks for your help.
Regards.
Palash