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June 22nd, 2020 13:00

Inspiron 15 3567, Downgrade Request ME Spilock failed

Initially when os starts "Error A7 ME FW Downgrade Request ME Spilock failed" used to come. After reading some forums on Microsoft website I updated Dell bios driver from Dell drivers support website. But now "error sending End of Post message to ME: HECI disabled, proceeding with boot!" is coming after previous error shows up for a few sec. Do tell me what to do. The purchased warranty expired on March 24, 2019.

 

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June 23rd, 2020 03:00

Thanks for sharing the image. Unfortunately, we are unable to open this image on this platform. Hence, I would request you to attach the image in your email and send it to smac_support@dell.com under the subject line: Case # .

 

Once, sent please let us know here, so we can check and get back to you.

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June 23rd, 2020 03:00

Here is the service tag requested.

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June 24th, 2020 09:00

Sent. Please check. Tq

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