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Window 10 Crashed and can not perform Recovery HELP!
Inspiron 2350 with window 8. not wanting to "upgrade" to window 10 and did. Now have a major issue. Can not access any program, window icon, search tab and much more.
Have tried to access recovery to rest everything to factory settings and can not even perform recovery or access it.
Called into dell CS and they dialed in and performed virus check, NONE. They also could not get window to work.
Any suggestions?
Anonymous
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September 28th, 2016 05:00
Hi,
Thank you for writing to us!
This could an issue of the upgrade to windows 10 which could have corrupted the operating system . We would suggest you to do a clean installation .
Kindly private message the service tag and email address.
Thanks
Robin
Anonymous
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September 30th, 2016 11:00
Hi,
We are still waiting to hear from you .Kindly let us know if the issue has been resolved .
Thanks
Robin
TGICCCD
4 Posts
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September 30th, 2016 16:00
Hello,
Service tag #
Express:
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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October 3rd, 2016 11:00
Hi,
Kindly add me to you list so that you can private message the details.
Thanks
Robin
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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October 6th, 2016 09:00
Hi,
We are still waiting to hear from you .Kindly let us know if the issue has been resolved .
Thanks
Robin
TGICCCD
4 Posts
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October 17th, 2016 16:00
Hello as am I Robin, Not sure on how to add you to my list!
TGICCCD
4 Posts
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October 25th, 2016 17:00
Hello, I still need to fix this issue.