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December 18th, 2017 06:00

Windows 10 licence

Dell XPS. My hard drive has failed, unrepareable, unrecoverable. I have installed a new hard drive but do not have a windows disk or licence number (My machine came preinstalled with Windows 10) how do I get the licence number and a copy of Windows 10? The help pages on here were no help at all, so hoping the community has seen this before and can help.

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December 18th, 2017 06:00

If the system came with an earlier version of Windows and was upgraded to 10, use the license key for the earlier version (it's on a label most likely in the battery compartment).

If the system shipped with 8 or 10, the license key is embedded onto the system board and will be found when you reinstall Windows 10.

You can download the installation media here:

www.microsoft.com/.../windows10

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