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February 5th, 2022 11:00

No option to use personal account or local account

Hi,

I have recently bought a used dell 7420 with windows 10 pro on it but i am having real trouble logging in with my personal account while setting up windows.

After reinstalling the OS the only options it gives me are to sign in with a work or school account or local ( i have also tried installing windows 11 and on 11 it gives me only a choice of work or school but no local )

On both windows 10 and 11 I cannot use my personal microsoft account, i have even tried using a different windows 10 pro licence and then reinstalling but the problem still persists, i never get a choice between setting windows up for personal or business use, it just goes straight through to 'use a work or school account'. I have reinstalled the OS multiple times from an iso file reset bios to factory settings, i just cant work out why whatever i try i cant login with my personal microsoft account?

Thanks

Dave

 

 

 

 

7 Technologist

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12.1K Posts

February 7th, 2022 15:00

This web page and this one may offer more help.

4 Posts

January 7th, 2023 20:00

I have same issue.

 

Brand new Dell XPS17 where the wizard totally screws things up.

It thinks it a "work" machine but It my company machine used on my home network.

Wont let me access my office 365 personal account which I use on my other older machines

 

July 20th, 2023 16:00

 

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