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October 15th, 2021 00:00
Windows 11 update BSOD errors on Dell G7 15 7500
Hi! I'm having problems with Dell G7 15 7500, I installed the Windows 11 update (since it said that its tested according to this link: Dell computers tested for upgrade to Windows 11, multiple driver updates were available, and the update prompt showed up on my Windows 10 settings) and had multiple BSOD errors with "IntcOED.sys" with stop code "DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS"
This happens every time that I:
1. Put laptop on sleep.
2. Leave it for a while.
3. Open the laptop
4. BSOD occurs.
I reached out to Microsoft support since I thought it was a Windows problem. They told me to uninstall the driver Intel Smart Sound Technology but it keeps happening (since it always tries to reinstall itself). My only fix right now is to disable the driver then enable it if I need a mic.
Grayarn
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October 15th, 2021 00:00
AWX17
2 Intern
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154 Posts
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October 15th, 2021 01:00
From what I've read, you can try and get all the latest Intel drivers here....it will automatically detect your system's Intel components.
Intel® Driver & Support Assistant
Grayarn
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5 Posts
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October 17th, 2021 06:00
Tried a fix, tested it:
I recommend you to back up first before trying this solution
1. Uninstall the Intel SST OED driver in the system devices section (not "Sound, video, and game controllers").
2. Restart.
3. Reinstall the driver through Windows update.
4. Restart.
3.