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What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Not sure if this post belongs in Windows 8 forum. Moderator, please move where applicable.

Hi.

I just purchase a Dell XPS 13 I5 processor win 8.1. I have a executable in task manager DfSSvc.exe (Dell.DFS.Agent.WinService) that appears to show a very high memory allocation in Task Manager 89,388K.

Can someone explain what this is used for?

Is this memory to high for this object?

Is there a fix to reduce this obj memory?

Can I end this task?

Thanks.

TC.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I have a i7-6820HK processor and this "service" was eating up 95%+ of it! Just Ctrl+Alt+Del, go to Services and switch to Disable and Stop the service. Fixed my problem for good on my Alienware 15 R2; back down to normal temps and load now.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I had this same issue with my 3 month old XPS 15 laptop. Just noticed it this week (Oct 15-20) with the fan running constantly, laptop getting hot, and 84 Whr battery draining in less than 3 hours.

DFS was using >50% CPU. Stopped the service, then Disabled it and system is now down to 1% CPU and fan has stopped.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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BraceP,

My Area 51-R2 did not come with the Dell Foundation Service (DFSSvc.exe) installed. I do see it on both the Area 51-R2 and Aurora-R5 file libraries as a download. Rather then disabling a service, you could properly uninstall the program (Control Panel- Programs and Features), restart the Aurora-R5 when done. Then test. If need be, you can always reinstall it after testing.

 



 

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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The intent of the Dell Foundation Service software is to provide a core set of messaging and support functions to us. Obviously, it is not a requirement of the computer and the operating system. Which is why I stated uninstall it properly through Control Panel- Programs and Features. If at a later time a user does want us to help them troubleshoot via remote processes, we will guide them as to what software they might need to install.

 



 

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I would also like more info.

What I have determined for my new OptiPlex 9020 (Win7Prox64) that this is part of:

Dell Foundation Services that has been loaded on the machine by Dell.

It should appear in Add/Remove Programs.

Googling and searching has found little info.  Is it driver or bloatware??

Come on Dell, if you install software I should be able to find a good description of what it is on your website....

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Hi wraujr.

This is the OP.

It appears Dell Foundation Service uses this for Dell Data Protection Encryption.

If you use this tool, then you need DFS. Since DFSSvc.exe was eating up a chunk of my memory,

I stopped Dell Foundation Service (in services). My memory went down considerably after this.

I still want clarification from Dell on DSF and why there is a high memory allocation on my system.

TC.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Thanks for info.  Made another attempt and couldn't get a full description.

Really would like a full description before I remove from my OptiPlex 9020.

Funny thing is that I bought an OptiPlex 9020 in Aug 2014 and NO Dell Foundation Services in [Add/Remove Programs]

Then bought 2nd OptiPlex 9020 in Dec. 2014 (3 to 4 months later) and it has it.

Just concerned it is a "package" that also supports other things like audio, peripherals, etc.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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As an additional observation - My Dell DFS agent is using ~900 MB of memory out of 16 GB on my Dell XPS 15. Not sure what it does and I'm going to disable the service to see what happens.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Hi All,

I'm with Dell Software development and am hoping to answer your questions here.

You are correct, DFS stands for Dell Foundation Service and is an application we started installing in the factory to provide specific services facilitating customer serviceability, messaging and support functions.  The future intent is to centralize features from other Dell applications providing a more seamless, easy user experience.

DFS versions prior to 2.0.39.0 may exhibit high memory usage during normal operation (>65MB).  To resolve this issue, please download and install the latest version from the following link:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=W2V25

Thanks,

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I suppose what was also being asked is "is it actually needed?"

All I saw was in your answer was marketing hype about "providing a more seamless, easy user experience."

I just want a windows mahine to do what I want, not what others, especially Micro$oft think I might need.

After getting Dell's for the last 6 years, this is my last one...................

Just sick and tired of all the cr*p constantly being added 8(

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I don't need a lot of background processes, especially since my users can't install updates since they have no admin rights on their machines.

Would be nice for Dell to actually answer what happens if uninstalled of disabled.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I finally removed this from my 9020 (home machine, not corporate) about a month ago with no ill effects.

Based on description above it sounds like IT management software for a corporate environment.  My home is no such place....

I like the quality/engineering of the Optiplex 9020 so I buy them for home, but obviously all the IT management "stuff" from Intel and Dell is not required.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Came to this question to ask the same thing, and I am in a corporate environment.

This Dell Foundation Services still looks like junk to me. I didn't install it and have noticed no ill effects. Dell's own description in the driver details is:

"It is recommended for this application to be installed on the device in order to achieve optimal user experience and support"

Sorry Dell, that description is just not good enough for me to install it on a fresh computer for an employee. It apparently is part of Dell Data Protection Encryption suite, which we don't use.

DDPE is an IT managed service that reminds me of an antivirus server that pushes new client updates and virus definitions to your clients.

Although we DO use Self Encrypted Drives controlled by Dell Data Protection Security Tools, this is different than DDPE and doesn't need the Foundation Services. It sound similar but they're different products.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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McAfee firewall frequently pops up a block of various Dell Foundation Services calls for several different Dell DLL files. If these are legitimate executable files, you'd think a company the size of Dell would be able to register their programs with the AV/FW vendors.

Based on these comments by "WhoCares234" and others, and a complete lack of support when I try to contact Dell by phone, I am electing to uninstall all the Dell programs as they don't appear to serve any useful purpose.

I spent over three grand for a high-end Dell computer, based in part on my experience in the corporate and academic environments, but their lack of software support is definitely a turn-off and leaves me leaning towards alternate vendors in the future.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I've had a similar lack of support regarding Dell's Data Protection suite of programs. It's some pretty hardcore stuff - drive encryption, fingerprint scanning, all of it tied into pre-boot authentication and the UEFI BIOS features. Screw it up and you can quite literally lock your entire drive forever.

Absolutely none of it is documented sufficiently.  There's no quick start guide. There's no evaluation guide. There's no support for it. It comes pre-installed on every Dell Latitude we buy and I feel like it should come with a pretty solid 200 page manual on how to implement it but instead it comes with nothing.

It doesn't work very well either and drives my users insane. ControlVault, Trusted Platform Module, OPAL2, SED, Dell Data Protect Encryption and DDP Security Tools and DDP Access - all different aspects of this and some require each other, some don't, and some are depreciated but mostly all of them can still be downloaded from the drivers pages. It's a mess.

When you have a problem. typing the problems into Google, nothing comes up. I have had to reinstall and reformat computers 20+ times in an effort to figure it out, because there are several can't-uninstall points during the process. I have a new E7450 that I used as a test bed to just try every possible step by step combination to get a fresh Windows 7 x64 machine working with the Dell security suite of tools and I still couldn't get it working.

Anyway, in my experience, Dell Foundation Services and Dell Command Update aren't things you need to keep installed.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Seems that this program made our ESRI GPS software connection go haywire, not sure why but I uninstalled it after noticing it had been installed and causing issues with ESRI license manager Client connections.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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DFS.agent.winservice

runs constantly on my new DELL LAPTOP

eating up CPU and slowing everything on my new computer

I am disappointed my more powerful computer runs slower than my old much less powerful LENOVO

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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dfs.agent.winservice

slows my new laptop

with windows 10

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Thanks for this question, if not exact answer, resolved my issue. I went into services and changed the automatic mode to manual and stopped the DFS. It didn't help me and I never thought this would be the issue which prevented me from using Dell hardware with 8GB RAM to properly use some of my memory and CPU intensive applications.

DFS used to consume >85% CPU. This also used to overheat the laptop. Finally I sat down to investigate and clear all junk. That's when I came across this topic, and arrived at this simple solution. Change to manual and stop. Start it if you feel it's useful. I didn't remove the program since I's not very sure if it might be useful as per Dell's terms and conditions.

One thing is sure, if this DFS keeps performing this way eating up >85% CPU, I'll switch brands. Incidentally I've been loyal to Dell, with this being my 2nd personal machine. But that might be past.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I have a i7-6820HK processor and this "service" was eating up 95%+ of it! Just Ctrl+Alt+Del, go to Services and switch to Disable and Stop the service. Fixed my problem for good on my Alienware 15 R2; back down to normal temps and load now.

View solution in original post

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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How do I change this to manual so I can stop it?

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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It uses 46% CPU on my 9550, 512SSD, 16Go RAM ... and I think it ate my battery in 2 hours in train ...(not a good surprise !)

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I had this same issue with my 3 month old XPS 15 laptop. Just noticed it this week (Oct 15-20) with the fan running constantly, laptop getting hot, and 84 Whr battery draining in less than 3 hours.

DFS was using >50% CPU. Stopped the service, then Disabled it and system is now down to 1% CPU and fan has stopped.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Your reply was most helpful as this is exactly what suddenly started happening to me. When I noticed a slowdown I went to task manager and found that after disabling it fixed the problem so thanks for saying that I wasn't sure if it was safe to do.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I'm having the same problem on my new Alienware Aurora R5.  This program is sucking up about 30% of my CPU (4.2 Ghz) and I'm seeing 80% of my RAM being sucked up (total of 16 Gigs).  That's insane.  However, I'm a bit concerned about simply choosing "end task" in the task manager, since the error I get upon choosing this option is "Ending this process will cause Windows to become unusable or shut down, causing you to lose any data hasn't been saved.  Are you sure you want to continue?"  The only option then is to check the box that says "abandon unsaved data and shut down" then click "shut down."  Well gosh, that's certainly not an improvement.  The only way to stop this thing is to turn the computer off?  There are viruses that aren't this bad...

How, exactly, do we safely disable this thing?

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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BraceP,

My Area 51-R2 did not come with the Dell Foundation Service (DFSSvc.exe) installed. I do see it on both the Area 51-R2 and Aurora-R5 file libraries as a download. Rather then disabling a service, you could properly uninstall the program (Control Panel- Programs and Features), restart the Aurora-R5 when done. Then test. If need be, you can always reinstall it after testing.

 



 

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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After the latest Microsoft update to Windows 10 (Update for Windows 10 Version 1607 for x64-based Systems (KB3199986))  the DFS driver went "crazy" on my Dell XPS8700 and started reading and writing to the hard-drive and using CPU like it was going out of style (I let it run for 18+ hours to see if it would complete whatever task it thought it was performing). I finally had to uninstall it and reinstall to correct the problem (and I still don't know what its purpose is).

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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This is terrible. Started with last night's update. Exactly what does this do? I stopped the process and after 10 hours of running the fan finally is relaxing.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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The intent of the Dell Foundation Service software is to provide a core set of messaging and support functions to us. Obviously, it is not a requirement of the computer and the operating system. Which is why I stated uninstall it properly through Control Panel- Programs and Features. If at a later time a user does want us to help them troubleshoot via remote processes, we will guide them as to what software they might need to install.

 



 

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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Disabling the service dropped CPU usage from 100% down to ~13%.

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RE: What is DFSSvc.exe (Dell.DFS.Agent.WinService) in Task Manager.

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I'm running DFS.Agent.WinService 3.4.13900.0 and it is eating CPU like crazy.

Seven threads each hammering their own core.

Not cool.

mscorlib.dll!System.Collections.Generic.Dictionary`2.Insert+0xd2

Core.Extensions.dll!Dell.Client.Framework.Security.Encryption.FileEncryptionStore.#a6b+0xa1

Core.Extensions.dll!Dell.Client.Framework.Security.Encryption.FileEncryptionStore.GetInstance+0xa3

Core.Extensions.dll!Dell.Client.Framework.Plugin.DFSBasePlugin.LoadDataFromFile+0x7c

Dell.Foundation.Agent.Plugins.Noc.dll!Dell.Foundation.Plugins.Notification.NotificationStorage.Load+0x7d

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#ry.#mYb+0x1b2

Core.Extensions.dll!Dell.Client.Framework.Tryblock.Run+0x3f

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#ry.Load+0xc8

Dell.Foundation.Agent.Plugins.Noc.dll!#CRb.#Z0b.#4hc+0x26

The process was started half an hour ago and has already consumed almost four hours CPU time on my  Precision 5510 (Core i7 btw, plenty of CPU, but I did not buy i7 only to have all CPU cycles wasted on this nonsense).

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