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79924
January 21st, 2016 13:00
Dell Latitude D620 Win 7 re-install...
I have a friend's Dell Latitude D620 that she had tried to upgrade to Win10 and has totally screwed up machine. It will not recover at all. On a tag on back of computer, it appears this was originally a WinXP machine but it also has a sticker "Windows7 Home Prem Refurbishe3d PC so I assume it did have Win7. Now it won't boot to Windows at all. She has no discs at all...is there a way to download Win7 for this Dell computer and perhaps get it running again? Thank you in advance...
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ieee488
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January 21st, 2016 14:00
That doesn't sound legit.
Whatever games they played, you don't have a product key, your friend is out of luck.
ieee488
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January 21st, 2016 14:00
I have the D620, and it did come with Windows XP.
No no download of Windows 7. Microsoft has pulled them.
Even if there were, you would need a product key to activate Windows 7. If it is a legit Windows 7, her laptop should have a COA. If it doesn't then the Windows 7 was illegal.
I would suggest using Linux Mint. http://www.linuxmint.com
dart451
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January 21st, 2016 14:00
This also has a sticker on the back that says Windows 7 Home Prem Refurbished PC. It does not have a standard Product Key but it does have a X17-60867 on the sticker. Says OEM Software...
Philip_Yip
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January 21st, 2016 14:00
That model works fine with Windows 10 32 Bit. Use the unofficial 10130 upgrade path:
http://dellwindowsreinstallationguide.com/windows-xpvista-%e2%86%92-windows-10-free-upgrade/