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DELL-Chris B
2 Intern
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1109 Posts
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Posted November 6th, 2007 18:00
tfmaguire:
Thank you for posting your message at the Dell Community Forums.
What problems are you having? Are you able to uninstall via the Add/Remove programs in the control panel?
Regards,DELL-Chris B
2 Intern
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1109 Posts
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Posted November 6th, 2007 19:00
tfmaguire:
I guess you could, but you will need to latest version of Dell Support in order to ensure the most recent updates are available for your system.
Regards,Alexandra_P
4 Apprentice
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2554 Posts
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Posted November 6th, 2007 21:00
TF - someone pointed out to me on another forum that the "More Information" link on the Support Center 2.0 download recommends that you DO uninstall the previous version. Though, like you, I didn't see it and ended up with two.What I can't figure is why Dell calls the new one 2.0 when the old one is 3.3 :)
Message Edited by Alexandra_P on 11-06-2007 03:48 PM- Alexandra_P:
A few days ago I changed settings on the old stuff (3.3) so that it wouldn't open at startup and then changed the name of the file. So far no problem and the new stuff (2.0) seems to be running decently. I figured if things continued, I'd uninstall 3.3.
Did you uninstall and if so, how did it work out?
Thanks,
Tom Alexandra_P
4 Apprentice
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Posted November 7th, 2007 00:00
Actually, I haven't done it yet - 99% laziness, 1% "ain't broke leave it alone". Plus my system restore's a bit iffy, and I haven't gotten around to that yet either.Others have done it just using add/remove programs and didn't seem to have any trouble. In my case, the old one in Add/Remove is called "Dell Support", the new one is called "Dell Support Center".I'll post back when I do it.- Caution: The Dell Support 3.3 uninstaller in "Add Remove Programs does not remove most of the 3.3 files. There is not a simple or effective way to remove it so I'd suggest leave it and change the settings not to load at Windows startup. For the life of me I do not know why Dell does not have a decent uninstaller for its support programs.
Alexandra_P
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Posted November 7th, 2007 01:00
Thanks, Sling. I've got both deactivated, but I hate bloatware running in the background. I'm willing to take the risk of missing an update for a few days.I really hope Dell's paying attention - dozens of threads and counting....
Message Edited by Alexandra_P on 11-06-2007 07:07 PMAlexandra_P
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Posted November 7th, 2007 13:00
Sorry Chris - obviously you're paying attention. Brain hiccup on my part, seeing as how there's a giant DELL logo next to your post and everything....
Alexandra_P wrote:
I really hope Dell's paying attention - dozens of threads and counting....
Message Edited by Alexandra_P on 11-06-2007 07:07 PM
tfmaguire
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Posted November 6th, 2007 18:00