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pc8300

4 Posts

21386

January 3rd, 2008 02:00

Dell Support & Dell Support Center Startup Removal

I want to  remove both Dell Support and Dell Support Center from my "msconfig" Startup area, and get them out of my Task Bar. 
 
I found the following "processes" (?) in my Startup:
 
dsca
DSagnt
sprtcmd    (which delays shutdown!)
 
Which ones are safe to remove from the Startup?
 
Then I will attempt to uninstall the Dell Support and dell Support Center programs.
 
Thanks for assistance.
 
 

inspiron_wvhpe

761 Posts

January 3rd, 2008 08:00

The first process looks like Dell Support Center and the second one looks like Dell Support (Agent)
These two should be safe to remove from startup up tasks.
I would uninstall the programs first then restart the computer, this will remove them from the starup list anyway, if not just go ahead and remove them.
 


Inspiron 1501

MK36 AMD Turion

2 GB RAM

ATI 200MSeries

Windows XP
_____________
Inspiron 530S

Intel Core 2 Duo 2.66Ghz

1GB RAM

ATI Radeon HD 2400 XT

Vista Build 6000

pc8300

4 Posts

January 3rd, 2008 17:00

Thanks Inspiron 1501.  I'll uninstall first, then check Startup after Restart.
 
pc8300

pc8300

4 Posts

January 4th, 2008 02:00

Dell Support and Dell Support Center uninstalled fine, and removed these from Startup:
 
dsca
DSagnt
 
but left sprtcmd.

inspiron_wvhpe

761 Posts

January 4th, 2008 19:00

This is part of Dell support too. This is safe to remove from startup. :smileyhappy:
 


Inspiron 1501

MK36 AMD Turion

2 GB RAM

ATI 200MSeries

Windows XP
_____________
Inspiron 530S

Intel Core 2 Duo 2.66Ghz

1GB RAM

ATI Radeon HD 2400 XT

Vista Build 6000

pc8300

4 Posts

January 5th, 2008 14:00

Ok, I unchecked sprtcmd.exe in Startup. 
 
After I uninstalled Dell Support and Dell Support Center, there is still a Dell Support Center folder in the Program Files folder.  It only has the Bin folder, which contains the following
 
sprtcmd.RPT
sprtscv.RPT
 
Is it save to delete these folders?
 
Thanks,
pc8300

inspiron_wvhpe

761 Posts

March 2nd, 2008 14:00

Yes.

 


Inspiron 1501

MK36 AMD Turion

2 GB RAM

ATI 200MSeries

Windows XP
_____________
Inspiron 530S

Intel Core 2 Duo 2.66Ghz

1GB RAM

ATI Radeon HD 2400 XT

Vista RC1

jonijusa

1 Message

July 6th, 2008 13:00

I tried taking the 'Sprtcmd exe' out of the startup using Msconfig.  Doesn't work. It will be back the next time you start up.  That told me that it was also somewhere else.  Looking in the registry one can see a section involving the startup of the dell center...Dell Support Center, First Run folder....all values are listed as 'True'.  Wonder what would happen if one changed them to 'false' ?  Haven't tried it yet. 

Don't mind having the dell center around, just do not like unnecessary stuff starting up at startup. 

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