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itzzspencer
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Dell webcam drivers for studio 1558

my webcam wouldnt work because it said an application was using it, so i uninstalled my software n drivers and reinstalled it with dells webcam center and manager. i then got a message saying my drivers werent installed. i later found out in other forums that the dell studio 15 webcam drivers were SPECIFIC, and the drivers for dell generic webcam drivers will NOT work. in order to get these drivers i would need the cd (which i do not have). so if anyone has the dell studio 15 driver cd, would you kindly upload the cd OR the dell webcam drivers from the cd? thanks in advance!

edit: the drivers on the support website for studio 15 are the generic ones fyi.

 

Spencer

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Moderator
Moderator

Re: Dell webcam drivers for studio 1558

Spencer,

 

Try the drivers at...

 

Installing Dell Webcam Central

 

Those drivers seem to work on most computers.

 

Did you do any recent changes, like reinstall the operating system?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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itzzspencer
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Re: Dell webcam drivers for studio 1558

thanks this looks like the original one, however, im back at the original problem i was originally at. which is the "Close the other video streaming application"

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Moderator

Re: Dell webcam drivers for studio 1558

 itzzspencer,

 

Running anything like Aim, Skype, Yahoo Messenger, Etc.? If so, try closing them and see if it works.

 

Does your computer have Facial Recognition?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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itzzspencer
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Re: Dell webcam drivers for studio 1558

Thanks for your help rick, no my laptop does not have face recognition, and only internet messenger i use is AIM, which i closed all processes of and i still have this issue. unfortuneately i can not tell you my recent changes simply because the last time i used my web cam was months ago on skype. (which i've already uninstalled). i am going to reinstall skype and see if my webcam works there

 

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itzzspencer
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Re: Dell webcam drivers for studio 1558

hey, im back for another update. ironiclly my webcam works great with skype, but  even after i completely close skype, the webcam central wont work. even if i attempt to use my browser go to to testmycam.com, it wont work. it doesnt seem like anything else is using my webcam because the webcam light isnt on until i open it on skype.

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itzzspencer
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Re: Dell webcam drivers for studio 1558

update number two! the dell central  picture examples show that my webcam is working while skype is running. but snapshot mode still wont work. ive tried restarting it and making it run as administrator, but no go. here is a picture of what i mean. unfortuneately my face is on it ><

http://imgur.com/kvL5T

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Moderator
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Re: Dell webcam drivers for studio 1558

 itzzspencer,

 

You'll have to excuse the pictures. It's 5AM here and it's still kinda dark.

 

I am using Windows 7 64-bit operating system with Fast Access(Facial Recognition Software 2.4 95). Skype version 5.3.0.111 and Dell Webcam Central 2.00.39

 

If I have Skype opened and then open Dell Webcam Central, I get this...

I cannot open the big screen on Dell Webcam Central to take a snapshot.

 

I then closed Dell Webcam Central. I then closed Skype. I opened Dell Webcam Central and got this...

I get this message every time I switch from Fast Access to Dell Webcam Central. I also saw this error message behind it...

If I click on retry, I then see this...

I'm not sure but to get here, I had to close Skype from showing the video of me. Do you have the correct camera selected?

Since I have Fast Access, I have to use the FA Virtual Cam instead of the Integrated Webcam. Same camera just different software.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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itzzspencer
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Re: Dell webcam drivers for studio 1558

thank you for youre time, sorry youre doing this at 5am. but yeah when i close the skype window, itll still wont recognize. and i only have one option for a camera which is "Integrated webcam" i am using windows 7 64 bit as well, but i do not have facial recognition software. should i install one? thanks again rick.

 

Spencer

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itzzspencer
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Re: Dell webcam drivers for studio 1558

Another update (again). i decided to install FA facial recognition just because im all out of idea. funny thing is that it works flawlessly, but when i open the webcam central, it says facial recognition will be disable (which i assume is a good thing)... it then takes me straight to the screen that says that tells me to close an application using the web cam. im just about out of ideas at this point. would it help if i just flat out told you all my running processes? thanks in advance

 

Spencer

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