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July 6th, 2005 16:00

Does anyone know how to wipe my computer clean and start all over?

My system is giving me errors. Is there a way to erase the hard drive and load all the stuff back into it? I think its called reformatting? Please help. Here is my computer specs:
 
Demention 4300
P4 1.5 Ghz Bios: A02
Level 2 Cache 256kb
Heidi...xoxo.

12 Elder

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46K Posts

July 6th, 2005 16:00

gradingtoys.
 
It would help to post the version of windows being run.
 
Or, you could go to the top of this page and place the pointer on "Product Support" and select "Reinstall Guide" and follow the prompts.
 
Bev.

July 6th, 2005 16:00

Hi, Osprey. I have windowsME. How do I reformat from the command prompt. I cant even get into safe mode to use the cd. I could only run everything off my A:, C:, D: command prompts.

Thanks for your help. Heidi  : )

July 6th, 2005 16:00

Out of all this what do I do first. I cant even get into "safe mode" only command prompt:

 

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6 Operator

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34.2K Posts

July 6th, 2005 16:00

Heidi:

Yes, you want to format the hard drive and reinstall Windows. You need to gather your discs, especially the Windows Reinstallation disc and the drivers disc.

To find the reinstall guide, downloads and other information for your system, hover your mouse cursor over the Product Support button (upper left of this page), and select Reinstall Guide (or Downloads or whatever). Then enter your service tag number and operating system, and you'll find all the information you need.

If you'd like more specific help, please post your operating system (ME or XP).

111 Posts

July 6th, 2005 17:00

You cannot format the hard drive with the operating system on once Windows has loaded, you would need to format in DOS.

July 6th, 2005 17:00

LDearden Thanks. But do you know what to put in the file extention? I read some more forms to boot from the CD? D:boot.exe   ??? Thanks.

Sorry if I sound stupid. Heidi, xoxo.

6 Operator

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34.2K Posts

July 6th, 2005 17:00

Heidi:

Go here first: http://support.dell.com/support/topics/global.aspx/support/kb/en/document?c=us&cs=19&DN=1036680&type=SRG&l=en&s=dhs

The order is as follows:

  1. Setup the Computer to Boot from the CD-ROM
  2. Boot the Computer to the Windows Startup Menu
  3. Begin the Windows Millennium (Me) Setup Process
  4. Copy Files and Set Up Hardware
  5. Input User Information and Update System Settings
  6. Go into Windows for the First Time

Then you will install, in this order, the chipset drivers, the Intel UATA controller driver, the video driver, the video driver, and the rest of the drivers.

111 Posts

July 6th, 2005 17:00

This guide explains about disabling the CD-ROM support, and also explains about formatting:

http://support.microsoft.com/kb/q255867/



You could use FDISK to format a hard drive, here's a guide on how to use it:

http://support.microsoft.com/kb/q255867/

FDISK is also avaliable from http://www.23cc.com/free-fdisk/.

Message Edited by LDearden on 07-06-2005 07:08 PM

July 6th, 2005 18:00

Hi, Thanks everyone I will try it.

Thank You again.:womanvery-happy:

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