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September 28th, 2005 17:00

Have pinged yahoo, router, no internet though

I am connected to the internet through a Belkin router. I have used cmd.exe to ping my router, and yahoo, and it has worked. The Belkin support person told me it must have something to do with my settings. What can I do? I will post information on request, assuming it is not too revealing.

2 Intern

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658 Posts

September 28th, 2005 19:00

can you consistantly ping yahoo? is it by IP or by URL that you can ping?


If it was a one-time thing pinging yahoo, but you can consistantly ping the router, the connection between the router and PC is obviously fine. Go into the router settings, and verify the router is getting an IP address. I find it hard to believe you'd be able to pint yahoo but absolutely no where else. Could be a wacky problem...no, i don't think it could be. I doubt you're able to consistantly ping yahoo.com but no where else.

September 28th, 2005 20:00

What I meant to say was, I can ping any website, through cmd.exe, but through my browsers I cannot.

September 28th, 2005 20:00

I can also see the other computers on my network. I am pinging yahoo's ip adress (66.94.234.13), and I am getting 4 packs sent and 4 packs recieved. It may have somthing to do with my browser config, but I can't get internet in IE or Firefox.

2 Intern

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658 Posts

September 28th, 2005 22:00

You've mentioned you can ping by IP, can you ping by URL too??? If not there might be a static dns server address somewhere. Or possibly a bad winsock which we could get to later.


Assuming you can ping by both, the next most obvious would be a software firewall. You could try safemode with networking to see what that does (it'll get rid of any software firewalls). Likewise depending on the firewall, soemtimes you have to go as far as uninstalling them cause they're a pain sometimes.

September 28th, 2005 23:00

If I type "ping yahoo.com", it says it cannot be found, or something like that. I will attempt to restart in safe mode. Also, I have to manually assign the ip adress, the subnet mask, and the gateway address. The man at gateway told me to make the DNS the same as the gateway (192.168.2.1).

2 Intern

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658 Posts

September 28th, 2005 23:00

is this a router/modem or just a router???

September 29th, 2005 00:00

I have a belkin router, and a dsl modem. I have tried restarting in "safe mode" and I still get no connection, though it says somehow that I have sent recieved about 200 bytes under "status" when I right click on my "Local Area Connection".

I do not think it is a problem with the router, because I am typing this on another computer in my house, which, obviously gets internet.

So it must have something to do with my configuration, but not my firewall, because when I restarted in safe mode, it still didnt work.

Is it possible that I shorted out the wire by downloading a rather large file from several sources? This has happened before, but usually I just restart, and it goes away. Also, I have run several anti-virus programs, and I have no viruses.

Whew! I hope that clears some stuff up.

2 Intern

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658 Posts

September 29th, 2005 02:00

if you can ping the router, then your general connection is fine. If in safe mode nothing changes, then i'd have a tough time beleiving its the PC, especially with two different browsers. I dunno if the router can block certain things, like if it can mysteriously block port 80 or something.

Might be worthwhile to try directly to the modem instead of thru the router, that could possibly help determine whether it is the router or hte PC. Cause i'll agree, nothing stands out as the cause.

2 Intern

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28K Posts

September 29th, 2005 03:00

stillfunny,

Have you tried clearing the dns cache - http://www.tacktech.com/display.cfm?ttid=330

Have you tried downloading and running winsockfix for Windows XP from the Here and if that doesn't work trying lspfix from Here.

Steve

2 Intern

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12K Posts

September 29th, 2005 05:00

When all else fails, start looking for DNS issues like Steve said.

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