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Help! - New Dell i3847 - Windows 7 Pro - Dell Recovery Disk is Win 8.1 & DBaR won't let me do a System Backup
I bought a new Dell i3847 and it has Windows 7 Pro 64bit factory installed on it.
I wanted to do a full system backup, but the Dell Backup and Recovery software will not allow me to do a system backup. Further, I have been unable to create a system recovery disk using Dell Backup and Recovery.
I can't use the Dell provided system disk for recovery because it is clearly marked Windows 8.1
1) Why is a Win 8.1 disk included with a Win 7 Pro 64bit system?
2) What is wrong with Dell Backup and Recovery that it:
a) can't create a factory recovery disk
b) won't allow me to create a system back up so I can return it to the factory state
Help!
It's been 2.5 hours and it is still "initializing disk" to create a factory recovery. It usually fails somewhere during initialization or writing. Spending hours for each failed attempt to create a factory recovery disk is NOT GOOD!
MsMorrisine
14 Posts
1
July 16th, 2016 00:00
The Factory Restore Disk was finally created.
Dell now makes a person pay to create a system backup and the user has to download an update to do it.
Microsoft has a built in tool for creating a system image and making a recovery / restore disk that is free.
So, I did use DBaR to make the factory restore disk.
however, to make a system image and a recovery / restore for that, I used windows 7 built in software.
MsMorrisine
14 Posts
0
July 11th, 2016 10:00
It has now been 4 hours and Dell Backup and Recovery is sitting on "Initializing Disk" under create Factory Recovery Media
I can't have it take hours and hours, then fail and then try again.... then take hours and hours.... then fail ... then hours ... then fail...
Help!
MsMorrisine
14 Posts
0
July 11th, 2016 11:00
5 hours
MsMorrisine
14 Posts
0
July 11th, 2016 12:00
6.5 hours "initializing disk"
is this normal?
Help!