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November 10th, 2007 14:00
How do I get 64-bit Vista?
I have a brand new Optiplex that came with Vista Ultimate and 4GB of memory. Before I ordered the machine, I called and asked about the OEM Vista license because I knew that 64bit is required to access more than 3GB of memory and that the Retail Vista Ultimate License includes keys for both versions. I was assured that Dell would provide keys for both too.
The machine I received is running 32bit and there doesn't seem to be a way to change it. No one can tell me how to get a 64bit key so I can get to the extra memory. What is the point of advertising a maximum memory of 8GB if you don't provide a way to use it?
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fireberd
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November 10th, 2007 14:00
Message Edited by fireberd on 11-10-2007 11:47 AM
SR45
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November 10th, 2007 15:00
http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=19&l=en&oc=DDCWDI1&s=dhs
What it reads below…..
" Systems configured with 4GB memory or more: The total amount of available memory will be less than 4GB. The amount less depends on the actual system configuration ".
Only sure way to address the full 4 gigs of memory is to get the 64 bit version of the operating system. Once you do, than you will have to download the Microsoft Hotfix and have it waiting some where on the desktop for later install.
You will than turn off the system, remove two sticks of memory, leaving you with 2 Gb total. Boot back up, install the Hotfix, than turn off the system and reinstall the other 2 gb of memory into the proper slots. Boot back up, now you are done.
Hotfix download link
http://support.microsoft.com/kb/929777
If you want the 64 bit version of the operating system, than you can at anytime, purchase the OEM Vista 64 bit version from most retail computer stores or online, which does not cost as much as the Retail version, but it’s only good of one system, and no tech support either. To get Micorosoft tech support, you can as Fireberd suggested and get the retail Vista 64 bit.
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fireberd
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November 10th, 2007 21:00
athenian
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November 12th, 2007 15:00
TomXPS
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November 12th, 2007 16:00
athenian
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November 12th, 2007 17:00
athenian
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November 12th, 2007 18:00
SR45
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November 12th, 2007 18:00
SR45
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November 12th, 2007 20:00
Message Edited by SR45 on 11-12-2007 05:53 PM