Windows General

[Fly-Catchers]

I have had my XPS 8500 for almost 4 years now. Recently on looking at my Reliability Monitor I see that there was an update from DELL that updated the Data Vault to version 4.3.7.0. I don't really know what the Data Vault actually does and have never made use of it. However since this update I am now getting short pauses and glitches when watching videos or listening to music. On searching the net the culprit appears to be the Dell Data Vault hogging the system resources briefly. I cannot find the Data Vault in my programs list nor does searching for DellDataVault.exe throw up anything. But it is listed twice in services in the windows task manager and shown as running. So how can I uninstall it?

thanks

bill

[DELL-Jesse L]

 Fly-Catchers,

You can uninstall the program in the add/remove programs from within Windows. Below are ways to remove programs in OS's.

Windows 10

Go to uninstall programs on the Settings page. To repair a program, use Control Panel.

1. On the Start menu select Settings.

2. In Settings, select System > Apps & features.

3. Select the program, and then select Uninstall.

4. Follow the directions on the screen.

You can uninstall Dell Data Vault from your computer by using the Add/Remove Program feature in the Window's Control Panel.

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, underPrograms, do one of the following:

• Windows Vista/7/8: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.

• When you find the program Dell Data Vault, click it, and then do one of the following:

• Windows Vista/7/8: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).

• Follow the prompts. A progress bar shows you how long it will take to remove Dell Data Vault.

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number. Click my name in blue then on the next page click where it says send private message

[johnptd]

Unfortunately Dell Data Vault is not a separate entry in "Programs and Features" or "Settings" > "System" > "Apps and features". I suspect it may be a part of "Dell Foundation Services". What else is in there?

JohnD

[Fly-Catchers]

Like John mentions Dell Data Vault is not listed anywhere as an installed program so you cannot simply uninstall it! What I did do was to go to MSCONFIG and go to Services and untick it. This sorted the audio glitch problem until today. On checking the Reliability Monitor I see a later version of the same software has been installed! Version-   4.3.8.0. And it is once again shown as running in the background and causing these annoying audio glitches. On checking the MSCONFIG the listed services are still unticked but somehow still running!!  Is Dell Data Vault in anyway related to Dell Datasafe local backup? As that program is listed on control panel programs. If it is not how on earth can I remove for good?

I have had my XPS8500 for almost 5 years and yet this issue only started on the 20th March this year!

[JBloggs65]

I have the same issue.

Dell Data Vault Service is using 2.3GB of RAM and I'd like to know what it does, why it is running, and how to uninstall it if appropriate.

It is NOT listed on the application I can uninstall.

[zoom4 · Accepted solution]

Go to C:\Program Files\Dell\DellDataVault and delete the Dell Data Vault and Dell Data Vault Wizard applications or move them someplace in case you want them back. Then go to task manager:services and stop them.

[JBloggs65]

Thank you.  Not sure why it was using so much RAM before but only 8.9MBs now

[mbietenholz]

My question is:  what is the purpose of Dell Data Vault?  What does it  actually do?  I have googled at least cursorily, no-one seems to be offering any explanation of what it does.  Dell people on this forum - can you explain what the thing actually does?

(I'm not looking for a rehash of this answer: "Dell Data Vault is a software program developed by Dell. The most common release is 4.2.2.0, with over 98%...."  I don't want to know how many files it installs or services it starts, I would like to know what the point is)

Thanks!

[Rodin]

This is the same question I have about several of the Dell programs that come installed on my XPS 9365. The Data Vault is one of the offending programs. For now it is disabled unless there is a reason it needs to be running and there is a fix to stop it from blue screening this computer.

[FGT]

Simply uninstall Dell DataAssist and Dell DataAssistAgent

Afterwards remove any lingering archive files from folder c:\program files\dell\delldatavault

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