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How to remove McAfee process mcinfo.exe?
I uninstalled free McAfee as per their website's instructions, yet a process remains "mcinfo.exe" (with some #'s in front of mcinfo.exe.
I don't know how to remove this, it keeps showing up in my firewall as wanting to access the internet.
Thanks.
I don't know how to remove this, it keeps showing up in my firewall as wanting to access the internet.
Thanks.
mombodog
12.7K Posts
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February 14th, 2008 01:00
Give this removal tool a try
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033
RoHe
10 Elder
10 Elder
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43.8K Posts
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February 14th, 2008 23:00
Now find the folder containing msinfo.exe and delete the file. If the folder only has mcafee stuff in it, you can probably delete the whole folder.
Ron
ccud
16 Posts
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February 14th, 2008 23:00
mombodog
12.7K Posts
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February 14th, 2008 23:00
I would look in msconfig Start Up Tab for an entry that is loading that file and un-tick the box by it.
http://netsquirrel.com/msconfig/
ccud
16 Posts
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February 15th, 2008 00:00
Mcinfo.exe doesn't appear in MSCONFIG Startup Tab. But it's definitely running in Task Manager Processes.
On the McAfee Forum someone with this problem was able to remove mcinfo.exe via examining and modifying the REGISTRY. Something about deleting the msci key from the registry:
Help! 20069120291_mcinfo.exe remains after uninstall - McAfee Support Forums
I've no experience with the REGISTRY at all, and there is a disclaimer wherever instructions are given on how to use it.
McAfee came bundled with my DELL puter when it was new, therefore running PC restore won't remove McAfee.
I would appreciate any help -thanks.
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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February 15th, 2008 01:00
I also found on another forum, there is a NASTY called mcinfo.exe It seems to be a product of a possible BHO. If the solutions below don't work, you make have to ask for help here.
One person suggested running this program
Please download TheKillbox from here: http://downloads.subratam.org/KillBox.zip
Unzip the file , Find and open the killbox folder, then double-click on Killbox.exe to run it. In the "Paste Full Path of File to Delete" box
The person finally removed it this way
- start in Runsafe mode
- open HijackThis.exe (good to still know some DOS)
- scan, inspect log, trace Applinit and BHO
- close HijackThis.exe
- open Killbox.exe
- insert the *.DLL file from the BHO and the Applinit
- Delete upon reboot
And then they were gone. I hope it stays like that
tr4
1.7K Posts
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February 15th, 2008 12:00